Summary
Overview
Work History
Education
Skills
Timeline
Generic

Freddie Cole

Jonesboro,GA

Summary

Dependable industrial worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approaches. Seeks out opportunities to go beyond basics requirements, improve processes, and increase customer's satisfaction. Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

28
28
years of professional experience

Work History

Prosess Assistant

Amazon
Eastpoint, GA
08.2020 - Current
  • Partner with the Operations Managers to provide vision and leadership that result in exceptional performances in the high need areas to develop and manage strategies to achieve shared goals.
  • Recruit, develop and retain a high-performing, empowered team.
  • Wrap pallets up and close, transport to the designated areas to ensure the workers can perform next task using a pallet jack to the loading area.
  • The ability to classify the packages into a certain number range to increase productivity for individuals scanning to be knowledgeable regarding the area to place the packages.
  • Accurate by ensuring that boxes are acceptable, and are ready to be distributed to the consumer.
  • Skills obtained using technology via computer skills, organization and time management skills, and inspecting inventory to ensure no loss of product. Process new orders received, and ensure correct items are shipped.
  • Created reports summarizing key performance indicators from each store location in order to track progress against goals.
  • Performed daily inspections of all store associates to ensure compliance with company policies and procedures.
  • Identified opportunities for cost savings initiatives throughout the organization.
  • Directed store operations during peak hours, ensuring adequate staffing levels were maintained throughout the day.
  • Served as a liaison between corporate headquarters and individual store locations regarding policy changes or updates.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Provided mentorship and coaching opportunities for employees looking to advance their careers.
  • Evaluated employee performance on a regular basis, providing constructive feedback where needed.
  • Provided guidance and support to store managers in developing strategies for increasing customer satisfaction ratings.

Owner Head Photographer / Videographer

Aim Too Frame Photography
01.2007 - Current
  • Company Overview: Worldwide
  • Photographers record the present for future reference. Professional photographers go beyond merely taking pictures to acquiring creative and technical expertise and investing in the professional cameras and other tools that can assist with achieving an aim of creating captivating photos.
  • Individualized photos of subjects, families, and small groups in studio or on location.
  • Adjust apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed.
  • Usage of traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments.
  • Worldwide

Club Management

Omega Bar
Athens, GA
01.2009 - 01.2017
  • Supervision and leading of other staff members. It also involves overseeing projects, resources and business enterprises.
  • Event planning for the business.
  • Leader of promotions.
  • Responsible for booking entertainments.
  • Communicated with vendors.
  • Creative designs/renovations.
  • Hired: Photographers, Bartenders, and Security Personnel.
  • Promoted from photographer to Manager, Received an award for outstanding club of the year.

Sales Professionals

Macy's
Marietta, GA
01.2007 - 01.2008
  • Greet customers within 30 seconds and begin the process of an outstanding Macy's shopping experience.
  • Maintain a positive professional attitude reflecting Macy's commitment to our customer as the most important person in our stores.
  • Professionally answer all telephone inquiries.
  • Through the use of vendor and store product knowledge tools, become familiar with merchandise and share this information with our customers.
  • Close every sale with the offer to place it on a Macy's account, and offer to open an account if the customer does not have one.

Public Relations Manager

Red Lobster
Union, NJ
01.2003 - 01.2007
  • Responsible for providing prompts, courteous and professional services. Acted as a motivator and strategist to deliver a great dining experience for guests by maintaining consistently high standards, while modeling a passion for service.
  • Proactively handled all guest requests or concerns quickly with caring and fairness.
  • Maximized sales and profits by coaching and upholding sales and service techniques to ensure a great guest experience.
  • Modeled ways to delight guests and crewmembers to deliver an excellent guest culinary and hospitality certification.
  • Promoted from greeter to public relations, received award for outstanding customer hospitality.

Investment Manager

Home Start America
Union, NJ
01.2004 - 01.2005
  • Established and maintained client relationships with investors and homeowners.
  • Information resources for Real Estate Analysts.
  • Managed and distributed jobs to six other real estate analysts.
  • Located pre-foreclosure leads and contacted attorneys per properties.

Administrative Assistant

Swedish
Brooklyn, NY
01.2001 - 01.2002
  • Provided customer service and maintained client relationships.
  • Contacted customers for scheduled appointments.
  • Prepared and filed documents using alpha and numeric systems.

Paralegal

Jones, Day, Reavis and Pogue
New York, NY
01.1997 - 01.2001
  • Assisting lawyers prepare for hearings, trials or corporate meetings.
  • Fact checking and investigation.
  • Researching case law.
  • Writing case summaries.
  • Preparation and organization of case research, notes and legal documents.

Education

Paralegal Certificate -

Fairleigh Dickinson University
Teaneck, NJ
01.1995

Studies in Computer Systems -

Computer Learning Center
Paramus, NJ
01.1990

High School -

Central High
Newark, NJ
01.1989

Skills

  • People management skills, including the ability to inspire, lead and motivate a team of people, delegate work and explain ideas
  • Teamworking skills
  • Planning and organizing skills to effectively manage the flow of stock
  • Manage team or projects and see a job through to its end
  • Accuracy and attention to detail
  • Initiative and decisiveness
  • Problem-solving skills and the ability to work on a tactical and strategic level
  • The ability to work under pressure and to tight deadlines
  • A flexible approach to work as many warehouses operate shift patterns
  • Inventory management
  • Staff supervision
  • Process improvement
  • Problem solving
  • Safety management
  • Data entry
  • Schedule coordination

Timeline

Prosess Assistant

Amazon
08.2020 - Current

Club Management

Omega Bar
01.2009 - 01.2017

Owner Head Photographer / Videographer

Aim Too Frame Photography
01.2007 - Current

Sales Professionals

Macy's
01.2007 - 01.2008

Investment Manager

Home Start America
01.2004 - 01.2005

Public Relations Manager

Red Lobster
01.2003 - 01.2007

Administrative Assistant

Swedish
01.2001 - 01.2002

Paralegal

Jones, Day, Reavis and Pogue
01.1997 - 01.2001

Paralegal Certificate -

Fairleigh Dickinson University

Studies in Computer Systems -

Computer Learning Center

High School -

Central High

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