Freddie Hicks
Rochester,NY
Summary
h. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level direct support professional position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Assistant Resident Manager
CDS Monarch
11.2019 - Current
- Participated in staff training initiatives to stay current on industry trends and enhance professional skills continually.
- Conducted regular inspections of common areas, identifying areas requiring attention or improvement for optimal resident experience.
- Served as a liaison between management and on-site staff, promoting a cohesive working environment focused on achieving company goals.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
Direct Support Professional
Lifetime Assistance Inc
12.2010 - 11.2019
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Adapted support approaches based on individual client preferences, fostering increased trust and rapport over time.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Maintained clean, safe, and well-organized patient environment.
- Established strong relationships with local community resources to connect clients with additional supports as needed.
- Monitored clients' overall health and well-being and noted significant changes.
Education
High School Diploma -
Joseph C Wilson Magnet High School
Rochester, NY06.2006
Skills
- Safety Compliance
- Supply Management
- Performance Assessment
- Microsoft Office
- Staff Management
- Social Perception
- Decision-Making
- Rule Enforcement
- Clear Communication
Timeline
Assistant Resident Manager
CDS Monarch
11.2019 - Current
Direct Support Professional
Lifetime Assistance Inc
12.2010 - 11.2019
High School Diploma -
Joseph C Wilson Magnet High School
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