Freddie L. Hicks
Madison,AL
Summary
- Motivated, personable professional with a successful track record in Logistics and Operation Management. Talented in quickly adapting to versatile environments. Diplomatic and tactful with professionals and non-professionals at all levels. Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills. A skilled manager with extensive experience in Army supply, maintenance, logistical, and recovery operations. Proficient in Microsoft Professional: Specialties: Inventory Logistic Management
- Team Leadership/Development
- Vehicle Drivers Training
- Quality Assurance
- Recovery Operations Manager
- Material Coordination Inventory Control
- Shipping/Receiving
Overview
19
19
years of professional experience
Work History
Operations Manager
Science and Engineering Services, LLC
08.2018 - Current
- Manager of 11 warehouses, 6 Tool Cribs, Shipping and Receiving area, 5 supervisors, 53 parts clerks and 3.2 billion dollars' worth of inventory both commercial and government property daily.
- Responsible to customers and corporate management for the execution of all tasks, and the delivery of products and services, and fully accountable for the quality and timeliness of performance of assigned SES-I personnel.
- Safeguard's warehouse/tool control operations and contents by establishing and monitoring security procedures and protocols.
- Controls inventory levels by conducting physical counts; reconciling with data storage system.
- Maintains physical condition of warehouse and tool rooms by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement.
- Completes warehouse and tool control operational requirements by scheduling and assigning employees; following up on work results.
- Maintains warehouse and tool control staff by recruiting, selecting, orienting, and training employees.
- Maintains warehouse and tool room staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
- Have a working experiencing and understand ERP/MRP/WMS systems
- Provide Quality Assurance for product being received and shipped to and from all warehouses.
- Achieved bench mark status for tool control through numerous AS9110 and DCMA inspections.
Warehouse Supervisor
Science and Engineering Services, LLC
01.2012 - 08.2018
- Manage 9 warehouses, 6 tool room, 5 supervisors, 11 parts clerks and 1.2 billion dollars' worth of inventory both commercial and government property daily. Coordinates, directs, controls, performs tracking, preserving, packaging, receiving, distributing, handling aircraft equipment, and supply support for government, and commercial, for all SES-I contracted facilities.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Responsible to customers and corporate management for the execution of all tasks, delivery of products and services, and fully accountable for the quality and timeliness of performance of assigned SES-I personnel.
- Able to recognize problem areas among staff members, including the equitable distribution of tasking, ensuring the quality of their work remains at high standards.
- Responsible for training employees; planning, assigning, and directing work; timesheet authorization, appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
Logistics Technician III
Tetra Tech Engineer Management Concepts
08.2011 - 01.2012
- Supervised and trained 2 employees to support the Missile Defense Agency IT warehouse while managing over $500,000.00 in various types of computers and equipment. Daily duties included receiving/shipping various types of equipment to and from MDA Headquarters.
- Conducted regular inventory counts and reconciliations, maintaining accurate records for effective decision-making.
- Performed root cause analysis on any discrepancies in inventory or shipments, implementing solutions to prevent future occurrences.
Senior Enlisted Personnel Manager
US Army
04.2009 - 09.2011
- Managed 133 personnel in daily company (rear Detachment) operations. Plan, direct, or coordinate the operations of an Army unit. Enforce policies, manage daily operations, and plan the use of materials and human resources.
- Evaluated training plans and sites to assure safety during combat and professional enrichment type training exercises keeping in mind the value of realism in training as well as the safety of Army and non-Army personnel and property
Distribution/Recovery Section Supervisor
US Army
01.2006 - 04.2009
- Supervised up to 10 personnel and managed 64 personnel in a Distribution/Recovery Section. Planed, directed, or coordinated transportation, storage, or distribution activities in accordance with governmental policies and regulations.
- Setup and managed a hot refueling station for aviation assets, refueling CH-47, UH-60, and OH-58D Helicopters and multiple wheeled vehicles.
- Conducted performance evaluations, providing constructive feedback to drive continuous improvement among staff members.
Education
Bachelor of Arts - General Studies
North Central Institute
Clarksville, TNDiploma - Basic Non-commissioned course
U.S. Army, Fort Eustis
Alexandria, VA01.2002
Army Recruiter Course -
Fort Jackson
Columbia, SC01.2002
Certificate - Equal Opportunity Leaders Course
U.S. Army, Fort Campbell
Fort Campbell North, KY01.2001
Diploma - Army Instructor training Course
U.S. Army, Fort Benning
Fort Benning, GA01.2000
Certificate - Problem Solving
U.S. Army, Schwetzingen
Germany01.1999
Certificate - Administering and Supporting Microsoft FrontPage 98
U.S. Army, Lan Schaeffer
Schwetzingen, GE01.1999
Diploma - Primary Leadership Development Course
U.S. Army, Fort Campbell
Fort Campbell North, KY01.1996
Certificate - Motor Transport Operator Course
U.S. Army, Fort Leonard
Fort Leonard Wood, MO01.1995
High School Diploma - undefined
David High School
David, KY01.1989
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Decision-making
- Inventory management
- Policies and procedures implementation
- MS office
- Inventory control
- Regulatory compliance
- Quality assurance controls
- Data analysis
Timeline
Operations Manager
Science and Engineering Services, LLC
08.2018 - Current
Warehouse Supervisor
Science and Engineering Services, LLC
01.2012 - 08.2018
Logistics Technician III
Tetra Tech Engineer Management Concepts
08.2011 - 01.2012
Senior Enlisted Personnel Manager
US Army
04.2009 - 09.2011
Distribution/Recovery Section Supervisor
US Army
01.2006 - 04.2009
Certificate - Administering and Supporting Microsoft FrontPage 98
U.S. Army, Lan Schaeffer
High School Diploma - undefined
David High School
Bachelor of Arts - General Studies
North Central Institute
Diploma - Basic Non-commissioned course
U.S. Army, Fort Eustis
Army Recruiter Course -
Fort Jackson
Certificate - Equal Opportunity Leaders Course
U.S. Army, Fort Campbell
Diploma - Army Instructor training Course
U.S. Army, Fort Benning
Certificate - Problem Solving
U.S. Army, Schwetzingen
Diploma - Primary Leadership Development Course
U.S. Army, Fort Campbell
Certificate - Motor Transport Operator Course
U.S. Army, Fort Leonard
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