Freddie Milligan
Brockton,MA
Summary
Dynamic Senior Solutions Architect with a strong foundation in designing and implementing scalable systems that drive efficiency and innovation. Expertise in leading cross-functional teams to deliver cutting-edge solutions, ensuring seamless integration and optimal functionality. Proven ability to align technical strategies with business objectives through collaborative approaches and effective communication. Committed to enhancing operational performance by delivering reliable systems that meet evolving organizational needs.
Overview
15
15
years of professional experience
4
4
Certification
Work History
IT Systems Architect/Cloud Engineer
Salemfive Bank
07.2023 - Current
- Leading and working with a team of Architects, Engineers, Desktop/Helpdesk, Project Managers, Security IAM Initiatives, Application, Software/Development Business teams that cover all areas as it relates to Infrastructure running MS Windows EntraID (Active Directory) (DNS, GPO, and AD Security) Intune/Office 365, Cloud Technology, AWS, Azure IAAS, PAAS analysis (Migrations), and Desktop environment and VDI, Virtual Cloud, (VMWARE) (Hyper-V), Storage with Pure, HP, EMC Storage, Backups using ASR Backup with Rubrik and NetBackup, Databases with SQL Server (with setup, configuration standards, Tools and assisting with Performance tuning), Project Management, Security and overall collaboration through the organization. Also includes overall company system monitoring with tools such as SolarWinds, UpTrends, SQL/Application Monitoring for an initiative-taking approach to problem solving issues. CI/CD and TOGAF Topology.
- Setting the road maps for future applications and implementations as well as defining how we collaborate with vendors with a standard requirements document.
- Working with the Application, Software and Development teams to map out current and new banking and business-related applications
- Creating new and modifying and updating existing Architecture diagrams and design for internal as well as external vendors
- Documentation creation, updates along with Knowledge based updates and articles
- Evaluations and POCs
- Vendor Management and Assessments
- Planning and firsthand with any Cloud migrations utilizing VMWARE/Hyper-V to Azure and AWS
- Assisting with forecasting budget and road map of technology areas
- 3rd and 4th Tier support after escalating for the team and collaborating with vendors.
- Worked to source, evaluate, and implement replacement RMM, Security Patch and Inventory applications.
IT Solutions Architect
Rockland Trust Bank
04.2021 - 07.2023
- Working with various business units in enhancing, planning for the now and future with various topologies in a Lead/Senior Level Engineering & Architect as a Business IT/Technical resource, which includes on-premise Notebook PCs, and Cloud Windows Servers which includes Active Directory Design, Security Assessments with CyberArk, RSA, Azure AD and Active Directory, DNS, GPO & SQL Server, SCCM, Exchange, Intune/Office 365, Hyper-V along with VMWARE, Cloud Design, Administration, Storage Management with Design, Security, Implementation, Architecture, Administration & Daily support and troubleshooting and Storage and Capacity Planning
- Setting the road maps for future applications and implementations as well as defining how we collaborate with vendors with a standard requirements document.
- Focused on insuring that all internal teams & external vendors supply the company with up-to-date documentation, workflows & all architecture diagrams specific to any applications or systems that work with banks systems as well as setting Architecture Standardization and any risk around projects.
- Technical Lead/Architect on all projects for all application and systems with Security, Networking, Cloud, Hardware/Software, Datacenter Consolidation, Database with CMDB, Storage, VMWare, which also includes direct customers and vendor communication, fourth tiered support resolution.
- Cloud Engineer/Architect with Security, Design and Administration, Support and overseeing of all daily Change Management, system builds and overall configuration deployments.
- IT Project Management along with Site Auditing and Assessments working with various IT and non-IT Teams at organizations to produce planned and detailed layouts of new or existing environments.
Senior/Solutions Systems Engineer-Architect
Forrester Research, Inc
07.2018 - 04.2021
- Daily IT Infrastructure-Security-Application-Cloud engagements for compliance in a Single Forest AD Domain utilizing Server 2008 to 2019, Apple Mac PCs, Customer relations, Systems Integration, VMware, Vulnerability Remediation, Cloud Administration with AWS, and Azure with all aspects of software and hardware and support of any areas required to keep the internal and external infrastructure secure for all customers.
- Systems Design-Administration: Setting Departmental communication an interaction for all System and software standards and configuration standards for log on and other security areas, also includes on-going meetings, communication, and project management areas. MS Office 365 Administration and Backup/Restore Solutions, System Monitoring, System script automation, and creation.
- Engaging with various teams about Application and Database Compliance levels to cut any Security and Vulnerabilities.
- Security: Vulnerability testing. Pen testing with Security Patch tools for Virtual hardware and environments with VMWARE and Hyper-V Admin, Storage Admin including SAN and NAS devices, Cloud with AWS, Microsoft Azure Cloud, database with SQL 2008 and above Admin, SCCM, WSUS, ManageEngine tools, SolarWinds, WUP Setup, Configuration and Monitoring.
- Cloud Technology areas: AWS - AMI Images uploads for Instance Build Outs for EC2, S3, Dedicated Host Allocation for Hypervisor build outs, Security groups configuration for Firewall Inbound/Outbound access, Elastic IP Allocation for Public access and network interface placements, Volume creation and allocation to running Instances for Server build outs, On-Premises to Cloud Migrations using AWS Server Migrations,CloudEndure setup and configuration for “Continuous Replication.”
- Azure – Azure O365 with Exchange, One Drive, SharePoint, Teams with all User/Directory Administration and Security, Azure Site Recovery Manager and other tools, New Server build and allocation and assign to groups, Network Topology assignments for Firewall access/blocks, VM Automation with Applications and Tools
Lead/Senior Solutions Engineer-Architect
Erecruit and Boston Private Bank
07.2017 - 07.2018
- Working with various business units in enhancing, planning for the now and future with various topologies in a Lead/Senior Level Engineering and Architect as a Business IT/Technical resource, which includes on-premise and Cloud Windows Servers thru 2019 which includes Active Directory Design, Security Assessments, OU, DNS, DHCP, GPO and SQL Server thru 2019, SCCM, Exchange, Office 365, HyperV along with VMWARE, Azure and AWS Cloud Design, Administration, Storage Management with Design, Security, Implementation, Architecture, Administration and Day to Day support and troubleshooting and Storage and Capacity Planning
- Technical Lead/Architect on all projects from Security, Azure and AWS Cloud, Datacenter Consolidation, Storage, VMWare and all Solutions Database, Network, Security, Application and Storage Architect, which also includes direct customers and vendor communication, support, and resolution at various levels working with internal support teams.
- AWS and Microsoft Azure Cloud Engineer/Architect, Security, Design and Administration, Support and oversee of all Day-to-Day new system builds and configuration deployments.
- IT Project Management along with Site Auditing and Assessments working with various IT and non-Teams at organizations to produce planned and detailed layouts of new or existing environments.
Senior Solutions Engineer/Architect
Colospace Inc
12.2016 - 07.2017
- Working with various business customers in with planning, designing with new and existing technology for direct customers with Architect, implementing, Installing, Administering, Security and ongoing support for Microsoft Windows Servers from 2003 to current 2016, which also includes AD, OU, DNS, GPO, DHCP, Hyper-V, Failover Clustering, PowerShell for over five hundred or more servers and up to 1200 users.
- Exchange 2007 through 2010 including Office 365, Design, Implementing, Installing, Administering, Security and ongoing support for over 250 to 12,000 users.
- VMWARE with installing and configuring Host, adding new host to existing clusters, setting up new or existing VNIC configurations, template design and deployments, troubleshooting Host or Guest related issues.
- IIS Web Servers with installing, configuring, adding new certificates, troubleshooting issues for Applications and SAN Technology with EMC VNX Series, HP, NETAPP, NAS and others, Installing, Administration, Configuration.
- Microsoft SQL Support of (Non-DBA) SQL Server 2008 up to 2016, which also includes installation, support and ongoing high-level system administration and overall design and configuration of MS Failover Clustering.
- Support, Administration and Configuration of Cloud Backup Solutions and Anti-Virus Solutions. Also, work with various Load Balancers (hardware and virtual)
- Service Level Agreements with ticket management, change management and process flow.
- Documenting various steps using Visio, Project Management, Word, Excel, Visio, Share Point, and other software for detailed information storage areas.
- Scripting and automation using various tools such as batch scripting CLI, PowerShell, Robocopy, Wise, Flexera and plain old batch files to achieve success.
- I helped with helping internal and external customers with current and innovative solutions to help resolve small-to-complete problems to resolution; all while using the best problem solving, communication and customer service skills.
Education
No Degree - Architecture
Howard University
Washington, District of Columbia, DCSkills
- Enterprise architecture design
- High availability design
- Problem management
- Incident management
- Business process analysis
- Data modeling techniques
- Capacity planning
- Stakeholder communication
- Cross-functional team collaboration
- Requirements gathering
- Continuous integration and deployment
- Cloud computing technologies
Accomplishments
- Achieved SQL and Server Migrations On=Premises and Cloud by completing Various task related areas with accuracy and efficiency.
- Documented and resolved High Utilization and outages which led to anew product offering no downtime
- .
Certification
- Microsoft Azure Admin Training - Current
Timeline
IT Systems Architect/Cloud Engineer
Salemfive Bank
07.2023 - Current
IT Solutions Architect
Rockland Trust Bank
04.2021 - 07.2023
Senior/Solutions Systems Engineer-Architect
Forrester Research, Inc
07.2018 - 04.2021
Lead/Senior Solutions Engineer-Architect
Erecruit and Boston Private Bank
07.2017 - 07.2018
Senior Solutions Engineer/Architect
Colospace Inc
12.2016 - 07.2017
No Degree - Architecture
Howard University
Training Background
- 2025 – Azure Administration Certificate Azure SQL Database Certificate JIRA/Confluence Certificate 2024 Rubrik Backup/Security Pure Storage – SAN Carbon Black Progress MoveIT – Tools
- 2023 Jira-Confluence Training 2022 Intune-Windows Patch Management
- 2021 CyberArk Security Training 2021 Ivanti Asset Management/Change Management Training
- 2020 Updated IT Security Training Vulnerability Assessment and training
- 2019 O365 Backup Solutions and Recovery AWS Cloud Backup and EC2 Cloud Training
- 2018 EMC Unity San Storage Implementation and Training a. Microsoft Azure Training and configuration overview b. AWS Cloud Training and Configuration c. VM Horizon View Backend Configuration d. SQL 2016 Setup and Administration e. Citrix NetScaler configuration and Setup Training f. Acronis VDI Cloud Administration
- 2017 Citrix Share file Storage Zone setup, configuration, and administration b. Devolutions RDM Training and overview for configuration and setup c. Updated Cisco UCS Blade and Training
- 2016 New Relic updating monitoring and overview. a. Viper Anti-Virus setup, administration overview
- 2015 Amazon Cloud basic VMWARE training and overview a. Bluecoat Proxy Server Basic Training and overview
- 2014 Windows 2012 Administration and Training
- 2013 SCCM 2012 Web Training – VMWARE ESX 5.x and above Training a. EMC VNX Series Training – Cisco UCS Blade Center Training
- 2011 IIS WEB Server configuration and support/administration
- 2010 Citrix MetaFrame Systems Support and Administration a. (Current) EMC Replication Manager, Windows 2008 Hyper V b. EMC CX3 and CX4 Series Administration configuration and setup c. EMC Recover Point Replication Topology and Training
- 2008 Exchange 2007 Administration Installation, Support and Configurations