Guest Services Cashier
Pilot Flying J Travel Center
Midland, TX
06.2024 - 09.2024
- Offered customers carry-out service at completion of transaction.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collaborated with other departments within the organization to meet customer needs.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Trained new team members in cash register operation, stock procedures, and customer.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change available throughout shift.
- Verified age for customers purchasing age-restricted items such as alcohol or cigarettes.
- Provided excellent customer service by listening attentively to customer inquiries.
- Demonstrated knowledge of store layout to help customers locate merchandise quickly.
- Processed customer payments quickly and returned exact change and receipts.
- Greeted customers in a friendly and professional manner.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Built and maintained productive relationships with employees.
- Processed sales transactions to prevent long customer wait times.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Assisted customers with product selection and answered questions about products, prices, availability, product uses, and credit terms.
- Resolved customer complaints in a timely manner.
- Greeted customers promptly and responded to questions.
- Used suggestive selling techniques to promote add-on sales.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Discounted purchases by scanning and redeeming coupons.
- Maintained current knowledge of store promotions to highlight sales to customers.