Experienced Manager with over 10 years of experience in fast-paced environments. Excellent reputation for resolving problems and improving customer satisfaction, while developing new relationships. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages expertise to manage job functions. Excellent communicator with focus on results.
Duties: Top performer with exceptional interpersonal, communication and public skills that allow the development of strong rapport with individuals on all levels. Adept at analyzing and resolving problems and developing and instituting the needed procedures and responses. Possess strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times. Transmits, receives, and processes all forms of telecommunications using state of the art multimedia technology such as fiber optics, digital microwave, and tactical and commercial satellites; operates manages and controls telecommunication transmissions, computer networks, terminals, and processing equipment. Complies with requirements for secure communications; performs operational tests and required adjustments. Manage and provide software and hardware support for automated information systems such as mainframe, mini and microcomputers, local area networks (LAN), wide area networks (WAN), and telecommunications; and diagnose and perform maintenance of command, control. Exceptional follow through abilities and detail oriented: able to plan and oversee projects from concept to a finished product.
Accomplishments: Good Conduct Medal x 3
Related Skills: Excellent Customer Service Skills, Excellent Computer Skills, Troubleshooting skills, Proficient in Microsoft Word, Excell, office, Equal Opportunity Training (160 HRS), Sexual Harassment Training (160 HRS)
Clearance: Secret