Freddie Thomas
Dublin,CA
Summary
Administrative and operations support professional with extensive experience providing front-office coordination, records management, scheduling, and customer service within structured public-sector environments.
Proven ability to manage high-volume communications, maintain accurate documentation, and support daily office operations with professionalism, discretion, and attention to detail.
Known for reliability, clear communication, and a service-oriented approach.
Overview
7
7
years of professional experience
Work History
Administrative Operations Specialist
Amentum
Honolulu, HI
01.2021 - 12.2025
- Served as a primary coordination and information point supporting daily office and operational activities.
- Maintained and updated records, schedules, logs, and status reports to ensure accuracy and continuity.
- Responded to phone, email, and in-person requests in a fast-paced environment with professionalism and discretion.
- Assisted with tracking personnel, resources, and documentation across multiple teams and locations.
- Supported supervisors and staff by preparing summaries, updates, and routine reports.
- Trained personnel on office systems, procedures, and documentation standards.
- Updated and maintained standard operating procedures to support consistency and compliance.
Operations Support Coordinator
US Navy
Honolulu, HI
09.2018 - 10.2021
- Coordinated information flow between departments to support daily operations and scheduling needs.
- Maintained administrative records, logs, and correspondence in accordance with established procedures.
- Assisted leadership by compiling routine status updates and reports.
- Provided customer-focused support to internal staff, ensuring timely responses to requests.
- Supported onboarding and training by explaining procedures and system usage to team members.
Education
Bachelor of Arts - Business Administration And Management
University of Hawaii West Oahu
Kapolei, HI12-2025
Skills
- Front Office and Reception Operations
- Customer support
- Scheduling and Calendar Coordination
- Records Management and Data Entry
- Phone, Email, and In-person Communication
- Administrative and Clerical Support
- Process and Procedure Compliance
- Team and Department Coordination
Timeline
Administrative Operations Specialist
Amentum
01.2021 - 12.2025
Operations Support Coordinator
US Navy
09.2018 - 10.2021
Bachelor of Arts - Business Administration And Management
University of Hawaii West Oahu