Freddie Williams
Lizella,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Aide
Aaminah’s Resource Family Center
Georgia
09.2024 - Current
- Provided one-on-one support for clients struggling with emotional or behavioral issues during class time and school activities.
- Conducted functional behavioral assessments to identify triggers and patterns of behavior, informing intervention strategies.
- Maintained accurate records of clients progress and interventions, ensuring data-driven decision making for support strategies.
- Collaborated with multidisciplinary teams to develop comprehensive treatment plans for clients with behavioral challenges.
- Served as a role model for clients by demonstrating appropriate social and emotional skills during interactions.
- Implemented crisis prevention techniques to de-escalate challenging situations, maintaining safety for all involved parties.
Merchandise Associate
Home Depot
Warner Robins, GA
11.2023 - 09.2024
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
Sanitation Technician
Frito Lay's Distribution Center
Kathleen, GA
10.2022 - 11.2023
- Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.
- Supported quality control measures by thoroughly sanitizing production equipment between product runs.
- Reduced cross-contamination risks by properly handling chemicals and maintaining designated storage areas.
- Collaborated with team members to complete large-scale cleaning projects within established timeframes.
After-School Program Leader
Boys and Girls Club of Central Georgia
Warner Robins, GA
06.2018 - 09.2023
- Created fun, age-appropriate activities for school-age children.
- Monitored student safety while conducting indoor or outdoor activities.
- Assisted students with homework completion, providing individualized support and guidance as needed.
- Managed behavioral issues and used positive behavior strategies for groups of up to 20 students.
Dish Network Technician
Dish Network
Macon, GA
12.2016 - 09.2018
- Improved customer satisfaction by providing timely and efficient installations of Dish Network systems.
- Delivered thorough training to customers on how to use their new Dish Network equipment and navigate programming options.
- Performed regular maintenance checks on installed systems, ensuring continued functionality for satisfied customers.
- Maximized efficiency within the team through clear communication during scheduling changes or unforeseen challenges.
Education
Information Technology
Strayer University
Computer And Information Systems
South Georgia Technical College
Americus, GASkills
Store Organization
Team Collaboration
Customer Engagement
Call center experience
Client Engagement
Transportation Safety Protocols
Mentoring abilities
Certification
Help desk specialist
Network Technician
Microsoft Excel Application Specialist
Timeline
Behavioral Aide
Aaminah’s Resource Family Center
09.2024 - Current
Merchandise Associate
Home Depot
11.2023 - 09.2024
Sanitation Technician
Frito Lay's Distribution Center
10.2022 - 11.2023
After-School Program Leader
Boys and Girls Club of Central Georgia
06.2018 - 09.2023
Dish Network Technician
Dish Network
12.2016 - 09.2018
Information Technology
Strayer University
Computer And Information Systems
South Georgia Technical College