Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Freddy cruz

Hialeah

Summary

Dynamic Catering Manager with a proven track record at Catering The Event, excelling in event planning and staff leadership. Enhanced client satisfaction through exceptional customer service and meticulous food presentation, achieving increased retention rates. Skilled in resource allocation and problem-solving, ensuring seamless event execution and memorable experiences.

Overview

13
13
years of professional experience

Work History

Catering Manager

Catering The Event
02.2013 - Current
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
  • Achieved increased client retention rates by providing exceptional customer service throughout the event planning process.
  • Proactively addressed any issues or concerns from clients or staff members promptly and professionally resolved them.

Warehouse Worker

Ds Audio and Sound
03.2012 - 01.2013
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.

Education

GED -

Christian Academy
Miami, FL

Skills

  • Event planning proficiency
  • Staff leadership
  • Food safety
  • File management
  • Staff supervision
  • Food presentation
  • Inventory management
  • Resource allocation
  • Event coordination
  • Problem-solving
  • Training and onboarding
  • Customer service

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Catering Manager

Catering The Event
02.2013 - Current

Warehouse Worker

Ds Audio and Sound
03.2012 - 01.2013

GED -

Christian Academy

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