Freddy Figueroa
Palmdale,CA
Summary
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Sales Associate
Shiekh Shoes
11.2024 - Current
- Assisted customers in selecting products, enhancing overall shopping experience.
- Trained new associates on customer service protocols and product knowledge.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer complaints professionally, ultimately retaining their loyalty to the store.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in inventory management, ensuring accurate stocking levels and timely replenishment of merchandise.
- Processed special orders for customers, ensuring prompt delivery times met or exceeded expectations.
- Delivered outstanding customer service by addressing inquiries promptly and courteously.
- Helped customers complete purchases, locate items, and join reward programs.
Delivery Assistant
Figueroa's Party Rentals
02.2018 - 10.2024
- Delivered packages to customers in a timely manner according to established schedules.
- Handled cash payments from customers as needed.
- Communicated with dispatcher for change of route or delivery information.
- Ensured that all deliveries were complete, accurate and on time.
- Resolved customer complaints in a professional manner when necessary.
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Contacted customers prior to delivery to coordinate delivery times.
Office Clerk
Keller Williams
06.2023 - 06.2024
- Performed data entry tasks into various databases as needed.
- Scanned documents into computer system for storage purposes.
- Maintained accurate inventory records of office supplies and equipment.
- Processed incoming and outgoing mail daily.
- Scheduled meetings, appointments and travel arrangements for staff members.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Kept office records organized and supplies well-stocked for optimal team performance.
Education
High School Diploma -
William J. Knight High School
Palmdale, CA06-2024
Associate of Applied Business - Business Management
Antelope Valley College
Lancaster, CA06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Money handling
- Goal oriented
Education and Training
other
Languages
English
Spanish
Timeline
Sales Associate
Shiekh Shoes
11.2024 - Current
Office Clerk
Keller Williams
06.2023 - 06.2024
Delivery Assistant
Figueroa's Party Rentals
02.2018 - 10.2024
High School Diploma -
William J. Knight High School
Associate of Applied Business - Business Management
Antelope Valley College
Similar Profiles
Ruth ZelayaRuth Zelaya
Sales Associate at Shiekh ShoesSales Associate at Shiekh Shoes
Melenie Rangel CejaMelenie Rangel Ceja
Retail Sales Third Key Holder at Shiekh ShoesRetail Sales Third Key Holder at Shiekh Shoes
Tomabari GanagoTomabari Ganago
Sales Associate at Shiekh ShoesSales Associate at Shiekh Shoes
Natasha RodriguezNatasha Rodriguez
Project Manager at Traffic Management Inc.Project Manager at Traffic Management Inc.
Damilola KunnuDamilola Kunnu
Protection Control Technician at Oncor Electric DeliveryProtection Control Technician at Oncor Electric Delivery