Freddy Herrera
Pasadena,CA
Summary
Dedicated team member with a strong focus on customer service and problem-solving. Skilled in optimizing workflow during peak hours to enhance service delivery and maintain high standards of cleanliness and organization. I enjoy learning new things and new skills and I can bring my skills and knowledge to make a meaningful impact into a new role.
Overview
2
2
years of professional experience
Work History
Team Member
Blaze Pizza
Pasadena, CA
03.2023 - 03.2025
- Prepared and assembled pizzas according to established recipes and customer specifications.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Provided exceptional customer service by taking orders and addressing inquiries efficiently.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Contributed to team success by completing jobs quickly and accurately.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet business goals.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
Aveson Global Leadership Academy
Altadena, CA06-2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Cash handling
- Cleaning
- Flexible schedule
- Organizing work stations
- Order preparation
- Willingness to learn
- POS systems
- Upselling techniques
- Task prioritization
- Product labeling
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Historical Exploration
- Hiking
- Adventure Travel
- Road Trips
- Video Gaming
- Digital Art and Animation
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Cooking
- Watching Movies and TV Shows
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I like working with my hands and fixing things
- Creating digital artwork using software like Photoshop
- Artificial Intelligence (AI) and Machine Learning
- Creative Writing
- I like trying new recipes and food trends
Timeline
Team Member
Blaze Pizza
03.2023 - 03.2025
High School Diploma -
Aveson Global Leadership Academy