Freddy Isturiz
hollywood,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Real Estate Agent
The Keyes Company
Miami, FL
09.2023 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Maintained updated knowledge of local real estate markets.
- Coordinated appointments to show homes to prospective buyers.
Shift Leader
Läderach LLC
Miami, FL
05.2021 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Resolved customer complaints promptly and professionally.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
Assistant Store Manager
Godiva
Miami, FL
02.2020 - 03.2021
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Store Manager
Dr. Smood Group
Miami, FL
12.2017 - 01.2020
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Updated and maintained store signage and displays.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
Sales Representative
Eli Lilly
Caracas , Venezuela
01.2011 - 11.2015
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Researched competitors' products, prices, and sales techniques.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Collaborated with other departments such as marketing, finance, logistics.
- Attended industry events such as conferences, seminars.
- Utilized CRM software tools to track progress of each sale cycle stage.
- Presented products and services to prospective and existing customers to meet client needs.
Education
Bachelor of Business Administration - Business
Universidad Simon Rodriguez
Caracas, Venezuela 12-2008
Some College (No Degree) - English-as-a-Second-Language Education
EF International Schools of English
London, England 01-2013
Skills
- Interpersonal Relations
- Problem-Solving
- Team Leadership
- Team Supervision
- Role Modeling
- Client Service
- Professional Appearance
- POS System Operation
- Positive Customer Experience
- Positive Attitude
Certification
- Real Estate License
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Real Estate Agent
The Keyes Company
09.2023 - Current
Shift Leader
Läderach LLC
05.2021 - Current
Assistant Store Manager
Godiva
02.2020 - 03.2021
Store Manager
Dr. Smood Group
12.2017 - 01.2020
Sales Representative
Eli Lilly
01.2011 - 11.2015
Bachelor of Business Administration - Business
Universidad Simon Rodriguez
Some College (No Degree) - English-as-a-Second-Language Education
EF International Schools of English
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