Freddy Jaramillo
Auburndale
Summary
Dynamic Account Executive with Quirch Foods, excelling in client relationship management and logistics coordination. Proven track record in enhancing customer satisfaction and driving business growth through strategic planning and effective communication. Skilled in navigating import/export regulations, ensuring seamless operations while fostering strong customer connections. Passionate about delivering exceptional service and innovative solutions. Fluent in both English and Spanish.
Overview
23
23
years of professional experience
Work History
Account Executive
Quirch Foods
Lakeland
04.2005 - Current
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Conducted market research to identify selling possibilities and evaluate customer needs.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Listened to customer needs to identify and recommend best products and services.
- Participated in brainstorming sessions to develop new ideas for business development initiatives.
- Renewed existing accounts by building relationships with clients.
- Monitored shipments and obtained clearance from customs and other agencies.
- Assisted customers in resolving issues related to imports and exports such as delays in delivery.
- Implemented cost-effective methods to analyze best means of transport for products.
- Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
- Supervised international air and ocean shipments for wide range of customers, quickly identifying issues for immediate resolution.
- Trained new employees to perform duties.
Restaurant Team Member
Quiznos Subs
Winter Haven
02.2002 - 04.2005
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
- Optimized profits by controlling food, beverage and labor costs.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assisted with kitchen preparation during peak times as needed.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with all food safety regulations and sanitation standards.
- Trained new employees to perform duties.
- Developed positive relationships with customers through friendly interactions.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Associate of Arts - Business Administration And Management
Polk State College
Winter Haven, FL01-2007
High School Diploma -
Auburndale High School
Auburndale, FL05-2004
Skills
- Customer service
- Account management
- Consumer Insights Research
- Sales forecasting
- Client relationship management
- Networking
- Market research
- Logistics management
- Employee training
- Project management
- Import/export regulations
- Problem solving
- Strategic planning
- Time management
- Marketing strategy implementation
- Sales expertise
- Written and verbal communication
- Effective communication
- Service coordination
- Client Relationship Management
- Database management
- Customer relationship management
- Goals and performance
- Territory management
- Business growth opportunities
- Business development and planning
- Lead development
- Customer relationships
- Sales proficiency
- Strong presentation skills
- Sales presentation
- Account planning
- Service management
- Sales quota achievement
- Revenue generation
- Negotiation skills
- Business Growth Initiatives
- International shipping
- Customs documentation
- Logistics coordination
- Supply chain management
- Issue resolution
Affiliations
I am married to my beautiful wife Kimmy and together we have two beautiful children, Cali and Odin. Our family is my pride and joy and during my free time I love spending time with them. We enjoy weekends at Disney, Parks or just simply going to the Bowling Alley!
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
At Quirch Foods during one of our high volume Client's Food Show, I won Vendor of the Year award in 2022. I have met and exceeded my budget goal numbers in both margin and volume consistently. I am also a children's book author which was a personal goal of mine, the book is about my two kids, Cali and Odin.
References
References available upon request.
Timeline
Account Executive
Quirch Foods
04.2005 - Current
Restaurant Team Member
Quiznos Subs
02.2002 - 04.2005
Associate of Arts - Business Administration And Management
Polk State College
High School Diploma -
Auburndale High School
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