Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
25
25
years of professional experience
Work History
Autos Sale Finance Brokering
crekkl autos
Long Beach, CA
01.2020 - Current
Participated in promotional events such as auto shows or open houses in order to increase brand awareness.
Demonstrated features and benefits of vehicles to potential buyers.
Maintained a clean showroom by vacuuming carpets, dusting surfaces, polishing chrome trim pieces.
Processed paperwork associated with sales transactions such as invoices, titles, registrations and finance agreements.
Greeted customers and answered questions regarding vehicles.
Attended weekly staff meetings to discuss best practices in sales techniques, customer service standards.
Provided advice on financing terms, warranties and insurance coverage options.
Conducted follow-up calls to ensure customer satisfaction after purchase or lease agreement was finalized.
Utilized dealership computer systems to generate reports such as sales trends analysis or inventory tracking information.
Organized test drives for prospective buyers at various locations around town when requested.
Researched competitive pricing strategies in order to remain competitive within the market.
Arranged transportation for purchased vehicles from dealership lot to customer's home address when required.
Advised clients on the trade-in value of their current car or truck.
Maintained up-to-date knowledge of new products, services, accessories and pricing strategies.
Inspected returned cars for damage before returning them to inventory stock.
Performed routine maintenance tasks such as checking tire pressure, oil levels and fluid levels on customer vehicles prior to delivery.
Compiled data from surveys administered by third party research firms in order to gain insights into consumer buying habits.
Assisted customers in the selection of appropriate vehicle models, packages and options.
Negotiated prices and contracts with customers for a mutually beneficial deal.
Test drove vehicles with customers to demonstrate performance capabilities.
Managed sales negotiations and financing options.
Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Responded to inquiries from potential customers via email and telephone.
Consistently exceeded quotas by pursuing and closing sales.
Educated customers about sales processes, warranty requirements and service standards.
Adhered to standards of quality and service and industry regulations.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Explained differences between models to clients, comparing and discussing capabilities and features.
Maintained up-to-date database of sales contacts and customer information.
Scheduled automotive deliveries with vendors and customers.
Met with potential customers to inquire about car preferences, assess financial limitations and offer information about vehicle choices.
Analyzed customer needs to make suitable product recommendations and demonstrations.
Followed up with customers to build long-term relationships and successful referrals.
Collaborated with prospective customers over phone and email to schedule sales appointments.
Resolved customer complaints regarding sales and service.
Used change methodologies to increase sales and led projects for increased productivity.
Enhanced sales volume through skilled support to both new and inactive customers.
Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
Developed and significantly grew assigned territory using strong engagement and marketing skills.
Property Management , ,SALES. PRIVATE MONEY LENDE
TM REAL ESTTAE BROKERS, REEKL ASSOCIATES
Long Beach, CA
01.2000 - Current
Conducted interviews with applicants and collected documentation to verify income, assets, liabilities, credit history and other financial information.
Created marketing materials designed to promote products offered by the lender.
Negotiated terms and conditions of loans with customers.
Assessed borrower's ability to repay based on debt-to-income ratio calculations.
Analyzed credit reports to ensure accuracy of reported information before approving loans.
Educated customers on various types of financing programs available through the organization.
Performed detailed analysis of customer accounts to identify potential opportunities to increase revenue or reduce risk.
Reviewed existing leases periodically in order to suggest revisions that would benefit both parties involved.
Drafted legal documents such as eviction notices or breach of contract letters when necessary.
Assisted with marketing efforts by creating promotional materials such as flyers or brochures highlighting available units.
Provided customer service support to tenants regarding leasing agreements, maintenance issues, and general inquiries.
Ensured compliance with applicable federal, state and local laws related to housing regulations or zoning requirements.
Managed the day-to-day operations of multiple residential properties including budgeting, advertising vacancies, collecting rents, responding to tenant complaints and resolving disputes.
Monitored external vendors responsible for landscaping services or pest control at managed properties.
Created detailed reports on monthly rent collections, delinquencies, and evictions.
Implemented procedures for screening potential tenants by conducting background checks and verifying references.
Negotiated terms of lease agreements between landlords and tenants including rent amounts and duration of contracts.
Researched market trends in order to recommend changes in rental rates or policies that could increase revenue potential from properties under management.
Developed and implemented strategies for increasing occupancy rates in rental properties.
Maintained accurate records of all financial transactions related to the management of properties including accounts receivable and payable ledgers.
Coordinated move-in and move-out processes by inspecting units prior to occupancy and preparing checklists for damage assessment upon departure.
Provided guidance to landlords on optimizing investment returns while reducing tenant-related risks.