Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Freddy Martinez

Passaic,NJ

Summary

Dynamic self-motivated business professional seeking to secure a challenging position in a reputable organization to expand my learnings, knowledge, and skill sets. I am looking to secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success and growth of a dynamic organization. I am a quick learner that is always looking to excel in business and in life. I can quickly adapt to any environment. Bilingual: Fluent in English and Spanish.

Overview

11
11
years of professional experience

Work History

Title Processor/Closer

Olde School Title Services LLC
02.2025 - Current
  • Processed title documents ensuring compliance with state regulations and internal guidelines.
  • Coordinated with lenders, real estate agents, and clients to facilitate smooth transactions.
  • Reviewed and verified legal descriptions and property details for accuracy prior to closing.
  • Assisted in resolving discrepancies by researching public records and communicating with stakeholders.
  • Streamlined document preparation procedures, enhancing turnaround times for title issuance.
  • Supported clients throughout the closing process by providing necessary documentation and responding to questions or concerns about their transactions.
  • Conducted thorough research of public records to verify property ownership and uncover any potential issues with titles.
  • Expedited transaction processes by promptly addressing inquiries from buyers, sellers, lenders, and realtors regarding title matters.
  • Aided smooth title transfers by coordinating with surveyors, appraisers, and other professionals to address any discrepancies or concerns effectively.

Amazon Delivery Driver

Pride Delivery LLC
09.2024 - 02.2025
  • Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
  • Operated delivery vehicle safely, adhering to traffic regulations and company protocols.
  • Conducted pre-trip inspections to maintain vehicle safety and performance standards.
  • Communicated effectively with dispatch regarding route changes and delivery issues.
  • Utilized GPS technology for optimal route planning, reducing delivery times.
  • Assisted in training new drivers on delivery procedures and safety practices.
  • Collaborated with team members to streamline delivery processes and improve efficiency.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Monitored inventory levels to ensure accurate package tracking and timely deliveries.

Title Processor / Closer

E and E Settlement, Inc
09.2022 - 09.2024
  • Experienced Title Processor with strong attention to detail and excellent organizational skills.
  • Prepare and review title documents, conduct title searches, and resolve title issues.
  • Coordinate with lenders, real estate agents, and clients to ensure timely and accurate title processing.
  • Understand industry regulations and able to ensure compliance with all relevant laws and guidelines.
  • Adept at multitasking and managing a high volume of title processing tasks in a fast-paced environment.
  • Reviewed title reports and clearances to ensure all necessary documents and information are accurate and comply with regulations.
  • Prepared and coordinated all closing documents including title insurance policies, deeds, and settlement statements.
  • Handled communication and coordination with lenders, real estate agents, buyers, and sellers throughout the closing process.
  • Researched property records, deeds, and legal documents to verify ownership and authenticity.
  • Collaborated with underwriters to resolve any title issues or discrepancies.
  • Maintained accurate and up-to-date files and records for all transactions.
  • Assisted in resolving any title defects or claims, including coordinating with attorneys and claims representatives.
  • Managed and prioritized multiple title orders to ensure timely processing and closing.
  • Provided exceptional customer service by addressing inquiries and concerns in a professional and timely manner.
  • Stayed up-to-date on industry regulations and best practices to ensure compliance and efficiency.

Manager

Allstar Direct Inc.
12.2021 - 09.2022
  • Trucking company management.
  • Manage payroll
  • Manage employee’s weekly schedules
  • Route management
  • Customer management
  • Manage weekly reports
  • Lead truck delivery driver

Amazon Delivery Driver

Amazon, Endeavors
01.2019 - 12.2021
  • Loaded/uploaded 400+ packages each day.
  • Completed up to 200+ daily customer stops.
  • Contacted customers prior to delivery to coordinate delivery times when needed.
  • Worked side by side with dispatch to deliver requirements, develop solutions and maintain work flow.
  • Maintained stamina during long periods of jogging, walking, lifting 80lbs+ driving while remaining focused and vigilant.
  • Maintained clean safety record with no accidents and incidents.
  • Logged daily mileage, gas and other data in Amazon Flex application.
  • Planned optimal routes to minimize delays and maximize time efficiency.
  • Completed pre and post-trip safety inspections to record and report any defects and malfunctions.
  • Delivered goods and services to customers on time and in excellent condition.

Glass Technician/ADAS Specialist

Safelite Autoglass
01.2015 - 01.2019
  • Processing insurance claims.
  • Reviewing/finalizing work orders for the entire Boston Market.
  • Confirming the proper parts are assigned and fees associated with the installation.
  • Reaching out to each customer to set expectations on what to expect during the replacement process.

Education

North 13th Vocational High School
Newark, NJ

Skills

  • Customer Service Professional
  • Customer Relations
  • Team Leadership
  • Supervising Experience
  • Communication and Interpersonal Skills
  • Client Retention
  • Multi-tasking
  • Data Analysis
  • Data Entry
  • Problem Solving
  • Detail-Orientated
  • Microsoft Office Proficiency
  • Time Management
  • Product and Service Knowledge
  • Computer Proficient
  • Training Development
  • Sales Support
  • Result Orientated
  • Sales
  • Cold Calling
  • Payroll Maintenance
  • Hand Tools
  • Material Handling
  • Warehouse Experience
  • Mechanic Experience
  • Truck Driving
  • Title Searching and Examination
  • Property Legal Description Interpretation
  • Real Estate Administrative
  • Title searches
  • Document review
  • File management
  • Title processing
  • Accuracy and precision
  • Teamwork
  • Records evaluation
  • Problem-solving
  • Problem-solving abilities
  • Multitasking
  • Attention to detail
  • Time management
  • Active listening
  • Team collaboration
  • Organizational skills
  • Adaptability and flexibility
  • Microsoft office
  • Collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Title Processor/Closer

Olde School Title Services LLC
02.2025 - Current

Amazon Delivery Driver

Pride Delivery LLC
09.2024 - 02.2025

Title Processor / Closer

E and E Settlement, Inc
09.2022 - 09.2024

Manager

Allstar Direct Inc.
12.2021 - 09.2022

Amazon Delivery Driver

Amazon, Endeavors
01.2019 - 12.2021

Glass Technician/ADAS Specialist

Safelite Autoglass
01.2015 - 01.2019

North 13th Vocational High School

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Freddy Martinez