Summary
Overview
Work History
Education
Skills
Timeline
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Freddy Medina

North Richland Hills,TX

Summary

Dynamic leader with proven expertise in business development and sales, adept at driving growth and exceeding sales quotas through effective team leadership and clear communication. Skilled in computer applications and customer service, I excel in fostering teamwork and collaboration, achieving significant market expansion. Demonstrated ability to adapt and multitask, ensuring operational excellence and customer satisfaction.

Professional service worker with strong background in hospitality, well-prepared for roles in fast-paced environments. Known for reliability and ability to adapt to changing demands while ensuring high standards of cleanliness and customer satisfaction. Adept in team collaboration, contributing to cohesive and effective work environment.

Overview

25
25
years of professional experience

Work History

Steward Banquets Lead

Marriott Hotel Service LLC
11.2018 - Current
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
  • Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
  • Checked recycling cans, removed garbage and put recyclables in correct bin.
  • Maintained accurate inventory management for food supplies and tableware, avoiding shortages or overstocking issues.
  • Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Documented kitchen inventory by reviewing stock and counting items.
  • Promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Responsible for the training and development of all department staff, Dishwashers and Trash Attendants.

Store Owner

Toys & Comics C.A / Inprosanet S.A / Market Shop F
01.2010 - 11.2017
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Interacted well with customers to build connections and nurture relationships.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
  • Assisted in recruiting, hiring and training of team members.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
  • Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
  • Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Trained and guided team members to maintain high productivity and performance metrics.

Manager of Business Development and Sales

DIAGEO Venezuela
01.2000 - 08.2010
  • Managed accounts to retain existing relationships and grow share of business.
  • Enhanced customer satisfaction with efficient account management, timely follow-ups, and prompt resolution of issues.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Mentored junior sales staff for improved performance, providing guidance on best practices and customized training programs.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Developed new markets and expanded existing ones through effective market research, competitor analysis, and targeted marketing campaigns.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Analyzed data trends to identify opportunities for growth within key accounts, leading to further expansion of business relationships.
  • Implemented systems and procedures to increase sales.

Education

Degree - Accounting, Cost And Finance Specialty.

Isaac Newton Higher University Institute
Venezuela
01-1998

Skills

  • Clear communication
  • Teamwork and collaboration
  • Attention to detail
  • Time management
  • Team leadership
  • Customer service
  • Computer skills
  • Conflict resolution
  • Teamwork
  • Multitasking Abilities
  • Adaptability and flexibility

Timeline

Steward Banquets Lead

Marriott Hotel Service LLC
11.2018 - Current

Store Owner

Toys & Comics C.A / Inprosanet S.A / Market Shop F
01.2010 - 11.2017

Manager of Business Development and Sales

DIAGEO Venezuela
01.2000 - 08.2010

Degree - Accounting, Cost And Finance Specialty.

Isaac Newton Higher University Institute

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Freddy Medina