Freddy Quiroz

● Greet guests with friendliness and professionalism

● Assisted with troubleshooting and used alternative methods in emergency situations.

● Have been able to hone in my sales and communication skills over several months of being dedicated to learning how to be effective in showing great hospitality to customers.

● Tested plumbing systems to locate leaks, malfunctions and repair needs.

● Performed pipe fabrication, installation and fitting according to proper specifications

● Assembled and installed metal and nonmetal valves, pipe fittings and pipes.

● Identified and located required tools prior to starting each project.

● Greet frequent visitors by name and explain new promotions.

● Demonstrate a deep appreciation for, and diligently maintaining upkeep of the resort's facilities and equipment.

● Have friendly conversation with customers to provide a more personable visit

● Have any(all) questions answered for ski resort guests in and around the property during all operating hours.

● Acknowledge all guests and respond to their needs politely whilst also providing prompt solutions.

● Maintain good relationships with other employees to ensure work is a good environment and everyone is working together fluidly.

● Inventory Control - Identified inventory issues and independently developed effective resolutions. Maintained accurate counts.

● Ask guests about meals and service to assess satisfaction and collect vital feedback.

● Make sure all diners are provided with food, utensils, napkins, and condiments.

● Self-obligation to participate in ongoing training to enhance job skill and knowledge.

●Clean up toxic spills and broken glassware for safe disposal of sharp objects for the guests.

● Receive incoming oversized loads and designate coworkers to move it into inventory.

● Oversaw all appointments made from the receiving dept for all store merchandise.

● Process returns and have them ready for shipment under certain time requirements.

● Sort, sign for, and deliver mail to management.