Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Freddy Rios

Saint Paul,MN

Summary

Adept at enhancing customer satisfaction and streamlining operations, my time at FedEx showcased my ability to exceed performance expectations in a fast-paced environment. Leveraging skills in time management and problem-solving, I consistently delivered high-quality results, demonstrating both teamwork and exceptional cash-handling abilities.

Overview

4
4
years of professional experience

Work History

Sales Associate

Journeys Shoe Store
12.2023 - 03.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business. Averaged approximately $650 in sales a day.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Package Handler

FedEx
10.2023 - 12.2023
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
  • Removed jams and unblocked conveyor system to maintain flow of goods.

Carpet Installer

B&J Carpet
06.2023 - 10.2023
  • Enhanced customer satisfaction by providing high-quality carpet installation services.
  • Exceeded customer expectations through meticulous attention to detail during carpet fitting and seaming processes.
  • Removed existing flooring materials and prepared area for installation of new products.
  • Developed long-lasting relationships with clients through excellent communication and follow-up support after installations were completed.
  • Managed inventory of materials effectively, reducing waste and cutting costs for the company.
  • Demonstrated adaptability by successfully working with various types of carpets and flooring materials in diverse settings.
  • Improved efficiency of carpet installations by mastering the use of various tools and equipment.
  • Worked closely with other trade professionals on job sites, fostering teamwork and efficient coordination of tasks among different teams.

Baker

Oven Hearth Wholesale Bakery
01.2022 - 06.2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.

Detailer

Mobile Carwash
01.2020 - 11.2021
  • Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
  • Washed cars and trucks daily for auto dealership.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
  • Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
  • Maintained a clean and organized workspace, promoting a safe working environment for all team members.
  • Increased productivity by implementing time-saving techniques and utilizing appropriate tools for each task.

Education

Simley Senior High School
Inver Grove Heights, MN

Pelham Lab High School
Bronx, NY

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Cash Handling

Accomplishments

Completed the C.O.N.C.E.P.T. course.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Journeys Shoe Store
12.2023 - 03.2024

Package Handler

FedEx
10.2023 - 12.2023

Carpet Installer

B&J Carpet
06.2023 - 10.2023

Baker

Oven Hearth Wholesale Bakery
01.2022 - 06.2023

Detailer

Mobile Carwash
01.2020 - 11.2021

Simley Senior High School

Pelham Lab High School

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Freddy Rios