Results-oriented Supervisor of Distribution Operations with over 5 years of experience in logistics management and process improvement. Skilled in enhancing operational efficiency through effective training, team leadership, and compliance oversight. Strong background in inventory management and staff scheduling, driving team performance and streamlining workflows for optimal service delivery.
Overview
37
37
years of professional experience
Work History
A/Supervisor of Distribution Operations
United States Post Office
Detroit
08.2019 - 01.2025
Supervised daily distribution operations and ensured timely mail processing.
Managed staff schedules and assigned tasks for efficient workflow.
Coordinated with teams to uphold safety and compliance standards, fostering a secure work environment.
Trained new employees on operational procedures and equipment usage.
Oversaw inventory management to maintain optimal stock levels, ensuring uninterrupted distribution operations.
Communicated with management to address operational challenges promptly.
Facilitated team meetings to align on performance targets and operational strategies, promoting collaborative efforts.
Implemented process improvements to enhance distribution efficiency.
Assigned tasks to workers based on their skill sets and monitored their performance levels.
Supervised staff in loading, unloading of trucks, receiving, shipping of merchandise, and other tasks related to distribution activities.
Provided leadership through coaching, mentoring, motivating team members towards achieving goals.
Ensured efficient and cost-effective distribution of goods by managing inventory, personnel, and resources.
Participated in trade shows and conferences representing the company's interests in logistics management solutions.
Performed root cause analysis after incidents or accidents occurred within the warehouse environment.
Coordinated with other departments to ensure timely delivery of goods to customers.
Tracked goods to verify delivery timetables and effectively route to final destinations.
Reduced process lags and effectively managed associates to ensure optimal productivity.
Drove client retention by delivering exceptional customer service.
Examined merchandise to verify price and display alignment.
Monitored inventory levels of products and materials in warehouses to keep needed goods on hand.
Strengthened operational efficiencies and traceability.
Developed organizational systems for financial reports, schedules, inventory control and merchandising.
Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
Enforced strict safety rules and regulations to protect workers and minimize company liability.
Inspected equipment, facilities and vehicles regularly to assess safety.
Oversaw team scheduling and individual assignments to meet coverage demands.
Operated machines and equipment to complete work assignments or to assist workers.
Handled personnel hiring, performance evaluations and disciplinary actions.
Managed maintenance and repair actions for team equipment and vehicles.
Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
Reviewed orders, production schedules and blueprints to determine work sequences and material shipping dates.
City Letter Carrier
United States Post Office
Detroit
03.1988 - 01.2025
Delivered mail and packages to designated routes daily.
Sorted incoming mail to ensure timely distribution and delivery.
Addressed customer inquiries about postal services and deliveries, enhancing customer satisfaction.