Frederic Wiggins
Baltimore,MD
Summary
Accomplished professional with a proven track record at the United States Postal Service, adept in inventory control and fostering strong organizational frameworks. Excelled in reducing operational costs by optimizing resources, enhancing team performance through effective training, and maintaining high standards of guest service. Demonstrated ability to streamline processes, achieving significant improvements in delivery times and operational efficiency.
Overview
39
39
years of professional experience
Work History
General Expeditor
United States Postal Service, USPS
06.1988 - 05.2024
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
Armed Federal Security Officer
Homeland Security US Department
07.2008 - 07.2016
- Developed strong working relationships with local law enforcement agencies to enhance cooperation during emergency situations or joint operations.
- Mentored junior officers, providing guidance and sharing expertise to help them excel within their roles and contribute effectively to the security mission.
- Reduced potential threats by utilizing X-ray machines, metal detectors, and physical searches during entrance screenings.
- Conducted detailed incident reports, documenting occurrences for review by management and ensuring appropriate follow-up actions were taken.
Business Management Specialist
United States Air Force
08.1985 - 06.1988
- Generated complex metrics and drafts and reviewed reports in assigned functional business area to discuss tactical issues within business.
- Analyzed and reported on area data and performance metrics.
- Reduced operational costs by optimizing resource allocation and streamlining internal processes.
- Conducted comprehensive risk assessments for projects, identifying potential obstacles early on in the planning stages to mitigate disruptions later down the line.
Education
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
College Park, MD12.2024
No Degree - Homeland Armed FPS Security Officer
Homeland Security
Washington DC06.2008
No Degree - Business Administration
United States Air Force
Kessler AFB Biloxi Mississippi10.1985
High School Diploma -
Saint Peter's Boys High School
Staten Island, NY06.1985
Skills
- Inventory Control
- Team Member Training
- Guest service
- Strong Organization
Additional Information
I'm an 100% Disabled Air Force Veteran
Timeline
Armed Federal Security Officer
Homeland Security US Department
07.2008 - 07.2016
General Expeditor
United States Postal Service, USPS
06.1988 - 05.2024
Business Management Specialist
United States Air Force
08.1985 - 06.1988
Bachelor of Science - Criminal Justice
University of Maryland Global Campus
No Degree - Homeland Armed FPS Security Officer
Homeland Security
No Degree - Business Administration
United States Air Force
High School Diploma -
Saint Peter's Boys High School
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