Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Frederica Peal

Capitol Heights,MD

Summary

To obtain a management/administrative position in the health field to further my work experience and improve my skills, which displays dedication in all endeavors with diligent attention to detail for optimal results.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Diligent College Student focused on Healthcare management and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Part Time HHA Floater

ComForcare Home Care
Lanham, MD
02.2024 - Current
  • Responded quickly to emergency situations using appropriate safety protocols.
  • Changed bed linens regularly ensuring a clean environment for the client at all times.
  • Instructed family members on how best to provide care for their loved one when needed.
  • Gave assistance with ambulation using proper body mechanics techniques when necessary.
  • Organized client's personal items for easy access during daily activities.
  • Performed light housekeeping duties such as laundry, vacuuming and dusting.
  • Provided emotional support and encouragement to clients who were ill or had disabilities.
  • Transported clients to medical appointments or other destinations as needed.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Maintained accurate records of patient care plans and progress notes.
  • Answered questions from family members about the care being provided to the client.
  • Prepared meals according to dietary requirements and preferences of the client.
  • Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
  • Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
  • Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
  • Encouraged patients to maintain independence while helping them complete tasks they are unable to do alone.
  • Accompanied clients on errands outside the home such as shopping trips and doctor visits.
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Engaged patients in recreational activities such as reading books or playing games.
  • Reported any changes in the client's physical or emotional condition to supervisor immediately
  • Medication reminders

Personal Care Nursing Assistant PRN

FirstLight HomeCare
Bowie, MD
05.2023 - Current
  • Monitored vital signs such as pulse rate, blood pressure, temperature and respiration.
  • Transported patients to medical appointments and other destinations in a timely manner.
  • Participated in educational programs related to personal care nursing assistant responsibilities.
  • Performed light housekeeping tasks including changing linens, dusting furniture and vacuuming carpets.
  • Assisted patients with ambulation using walkers or wheelchairs in a safe manner.
  • Coordinated with physicians, nurses and other healthcare professionals to ensure quality care for all patients.
  • Helped maintain cleanliness of resident rooms and areas through regular cleaning duties such as washing windows, mopping floors and emptying trash receptacles.
  • Reported any changes in the condition of the patient to the nurse or supervisor promptly.
  • Demonstrated basic knowledge of first aid techniques when needed.
  • Encouraged independence among elderly or disabled persons by helping them complete tasks on their own whenever possible.
  • Provided companionship to elderly and disabled individuals by conversing, playing games and reading books.
  • Maintained accurate records of patient care services including progress notes, treatments and medications administered.
  • Provided emotional support for patients who were dealing with difficult diagnoses or life situations.
  • Prepared meals according to prescribed diets for patients who are unable to feed themselves.

Certified Medical Assistant PRN

Golden Days, LLC
Bowie, MD
05.2022 - Current
  • Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
  • Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
  • Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
  • Prepared specimens for laboratory testing and performed routine laboratory tests.
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Assisted with scheduling patient appointments and follow-up visits.
  • Processed payments from patients accurately using cash registers or computerized systems.
  • Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
  • Collected samples from patients for laboratory testing purposes.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Registered new patients into practice management software program accurately entering demographic information.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
  • Transmitting prescription refills as directed
  • Instructing patients about medication and special diets
  • Explaining treatment procedures to patients

Patient Care Technician

Howard University Hospital
Washington
10.2021 - Current
  • Contributes to a positive work climate and overall effort of the hospital to provide excellent customer service
  • Uses recognized channels of communication following the chain of command
  • Consistently demonstrates competence in providing patient care routines in accordance with established nursing care procedures to ensure patient dignity, comfort, privacy, and safety
  • Adheres to nursing and administrative policies and procedures
  • Under the direction of the RN, performs technical duties and selected treatments, procedures and activities which contribute to safe and efficient delivery of patient care.

Certified Medical Assistant (CMA)

MedStar Health (Quadrant)
Hyattsville
08.2021 - 10.2021
  • Takes phone calls in accordance with policy and service expectations for those customers on the phone as well as those in the clinic; disseminates messages appropriately
  • Rounds on patients both in rooms, and in the waiting room, using ICARE standards
  • Technically proficient in phlebotomy, performing EKGs, POC testing, wound care as appropriate, splinting, DME application, crutch walking/fitting, taking Vital Signs, Visual acuity, and other approved competencies within scope of practice.

Certified Clinical Medical Assistant

Doctors Community Hospital
Lanham
10.2017 - 08.2021
  • Documentation of patient vitals, assisting physician with exams and providing assistant with clerical task, calling in patients medications, performing EKG, performing Home sleep study, preforming PFT, administering injections etc.

Sales/Customers Service Associate

The Home Depot
Hyattsville
05.2016 - 04.2020
  • Meet and greet customers and assist them with their needs
  • Complete required administrative duties as assigned
  • Scheduled install appointments with customers.

Medical Assistant

Dr. Parmjit Aujla Internal Medicine
Bladensburg
09.2016 - 10.2017
  • Recording patients vitals, answering telephones, greeting patients, updating and filing patients' medical records, filling out insurance forms, giving flu shots, doing venipuncture and scheduling appointments.

Clinical Supervisor

Brightseat Health care
Temple Hills, MD
01.2016 - 01.2017
  • Provided consultation services to other departments or organizations regarding clinical matters.
  • Served as a resource person for family members or significant others who had questions about clients' treatment plans.
  • Developed individualized treatment plans for clients based on their needs and preferences.
  • Conducted group therapy sessions utilizing evidence-based practices such as Cognitive Behavioral Therapy.
  • Ensured that all safety protocols were followed at all times in the facility.
  • Reviewed case notes and other documentation to ensure compliance with regulations and standards of care.
  • Provided direct supervision of clinical staff, including orientation, training and development of employees.
  • Collaborated with other professionals such as psychiatrists, psychologists, social workers and medical personnel to coordinate care for clients.
  • Actively sought out continuing education opportunities related to clinical practice areas.
  • Participated in team meetings to discuss best practices for client care.
  • Maintained accurate documentation of client progress within the Electronic Health Record system.
  • Participated in quality improvement initiatives aimed at enhancing outcomes for clients served by the facility.
  • Investigated complaints from clients or families concerning their care or treatment.
  • Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
  • Monitored client progress in order to modify treatment plans as needed.
  • Facilitated interdisciplinary communication among members of the healthcare team regarding patient care issues.
  • Developed policies and procedures related to clinical operations for the facility.
  • Advised management on changes in laws, regulations or policies which may affect program operations.
  • Evaluated patients, determined care needs and managed implementation of treatment plan.
  • Created and implemented improvement plans to resolve issues and drive improvements to deficient areas.
  • Coordinated weekly work schedules for department employees.
  • Coordinated with nurse manager to develop programs targeting nurse education, overall departmental competencies, individual performance, patient safety, and service-related issues.
  • Introduced new departmental policies and oriented staff to facilitate adoption of changes.
  • Interviewed applicants and made recommendations for new hires.
  • Devised training programs to close gaps in nurse and staffs' competencies.

Assistant Manager

Checkers and Rally's
Bladensburg
07.2012 - 04.2016
  • Demonstrated leadership skills through overseeing and supervising employees
  • Interviewed potential applicants
  • Assisted with training and mentoring new employees
  • Managed inventory.

Education

Some College (No Degree) - Health Science

Prince George's Community College
Upper Marlboro, MD

Medical Assistant Diploma in Medical Assisting -

Prospect College

Bachelor of Science - Health Administration

Southern New Hampshire University

Certified Nursing Assistant - Nursing Assistance

Greenbelt Career Institute/Nursing Agency
Greenbelt, MD

Skills

  • Medical office experience
  • Experience Administering Injections
  • Venipuncture
  • Care plan assessment
  • Care Plan Management
  • ADL support
  • Client safety and first aid
  • EMR Systems
  • Phlebotomy
  • Medical Billing
  • Medical Records
  • Triage
  • Laboratory Experience ( 10 years)
  • Documentation proficiency
  • Supervising Experience
  • Hospital Experience (10 years)
  • Medication administration
  • ICD-10
  • Range of motion exercises
  • Emotional Support
  • Personal Hygiene Assistance
  • Recreational Activities
  • Compassionate Caregiving
  • Communication abilities
  • Behavioral Management
  • Ambulation Assistance
  • Vital signs monitoring
  • Analysis skills
  • Ear lavage
  • Patient observation
  • Healthcare management

Certification

  • CNA, 10/01/21, 01/01/26
  • CCMA Certification, 01/01/23-01/01/25
  • CPR/BLS Certification, 01/01/23- 01/01/25

Timeline

Part Time HHA Floater

ComForcare Home Care
02.2024 - Current

Personal Care Nursing Assistant PRN

FirstLight HomeCare
05.2023 - Current

Certified Medical Assistant PRN

Golden Days, LLC
05.2022 - Current

Patient Care Technician

Howard University Hospital
10.2021 - Current

Certified Medical Assistant (CMA)

MedStar Health (Quadrant)
08.2021 - 10.2021

Certified Clinical Medical Assistant

Doctors Community Hospital
10.2017 - 08.2021

Medical Assistant

Dr. Parmjit Aujla Internal Medicine
09.2016 - 10.2017

Sales/Customers Service Associate

The Home Depot
05.2016 - 04.2020

Clinical Supervisor

Brightseat Health care
01.2016 - 01.2017

Assistant Manager

Checkers and Rally's
07.2012 - 04.2016

Some College (No Degree) - Health Science

Prince George's Community College

Medical Assistant Diploma in Medical Assisting -

Prospect College

Bachelor of Science - Health Administration

Southern New Hampshire University

Certified Nursing Assistant - Nursing Assistance

Greenbelt Career Institute/Nursing Agency

Similar Profiles

CREATE PROFILE
Frederica Peal