Frederica S. Williams
Medical Assistant - Home Health Care
Dallas,TX
Summary
A highly dedicated individual with the ability to communicate job expectations to employees regularly. Seeking a position to utilize my expertise in boosting productivity and performance within the organization while completing a bachelor’s degree in Business Management.
Overview
13
13
years of professional experience
Work History
Medical Assistant /Home Health Caregiver
Medical City Hospital
07.2016 - Current
- Administered patient care and assisted with clinical procedures to enhance overall patient experience.
- Managed patient records using electronic health record systems for accurate data entry and retrieval.
- Coordinated appointment scheduling, ensuring optimal flow of patients through the clinic.
- Educated patients on treatment plans, medications, and follow-up care to promote understanding and compliance.
Assistant Property Manager
Extra Space Storage
11.2021 - 09.2023
- High call volume and computer savvy.
- Detail-oriented with the ability to manage time efficiently.
- Great Communication skills, with the ability to calmly resolve disputes or complaints with tenants and staff by enforcing rules of occupancy, inspecting vacant units, completing repairs, planning renovations, contracting with landscaping and snow removal services, etc.
- Determined to meet all goals and deadlines by creating new and exciting marketing and recruiting techniques.
- Maintains building systems by contracting for maintenance services and supervising repairs.
- Secures property by contracting with security patrol service, installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies.
- Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises.
- Establishes rental rates and calculates overhead costs, depreciation, taxes, and profit goals.
- Being Knowledgeable of state requirements regarding auctions.
Floor Lead Chiropractor Assistant
Accident Centers of Texas
01.2020 - 10.2021
- Supervising fellow employees in back operations, such as performing exercises/therapeutic therapy and opening/closing operations, ensuring each patient has an excellent experience.
- Lead the team and be responsible for ensuring each patient has an excellent experience, while maintaining the clinic's standards of excellent care.
- Give support and training to other staff members when needed.
- Administrative Support: Affidavits, Referrals, Trained in Audits, Accounts Receivable/Data Entry, Insurance Billing/ Process Payments.
- Vital signs, Rehab therapy, and therapeutic therapy, including E-stim/Ultrasound therapy.
- Greet patients and visitors, checking patients in and out, managing the practice’s schedule, and ordering office supplies.
Clinique Manager / Estee Lauder
Ulta Beauty
04.2015 - 05.2019
- Follow all safety guidelines, ensuring personal safety and the safety of others without any accidents or violations.
- Generated new business by developing and implementing marketing strategies in a fast-paced environment.
- Assist store manager with product ordering, events & stock balancing.
- Assist in product staging, cashier, warehouse maintenance, answering the phone, and scheduling appointments.
- Provides guidance and acts as the central point of contact for the brand to implement seasonal planogram program and staging/setting.
- Fosters a collaborative relationship between Ulta Associates and the General Manager to consistently meet and exceed sales goals by training on product knowledge, sales skills/ service standards.
- Manages all administrative responsibilities related to the job promptly; creates reports to track goals and actual inventory sales, tester orders, and gratis orders.
Shift-Lead Security Officer
Securitas
09.2012 - 03.2014
- Supervise and direct the duties of Security Officers and residents on base.
- Manage day-to-day operations; security systems, including the security camera and gate access functions.
- Patrol assigned site on foot and in patrol vehicle; checks for hazardous conditions, unlocked doors, security violations, blocked entrances & exits, mechanical problems, & unauthorized persons.
- Overseer of evidence in the event of accidents, emergencies, or security investigations.
- Respond to incidents of fire, medical emergency, bomb threat, flooding, water discharge, hazardous materials, inclement weather, & other incidents.
- Prepare logs & reports as required.
Education
Medical Assistant Certificate of Completion -
Career Care Institute
01.2015
Bachelor of Science - Business Management
Penn Foster College
07.2025
Phlebotomy Technician Certification - undefined
01.2024
BLS/CPR Certification - undefined
01.2024
HIPAA Certification of Completion - undefined
01.2023
Skills
- Administrative support
- Strong communication skills
- Telephone and email etiquette
- Property tours and inspections
Additional Information - References
Available upon request
Timeline
Assistant Property Manager
Extra Space Storage
11.2021 - 09.2023
Floor Lead Chiropractor Assistant
Accident Centers of Texas
01.2020 - 10.2021
Medical Assistant /Home Health Caregiver
Medical City Hospital
07.2016 - Current
Clinique Manager / Estee Lauder
Ulta Beauty
04.2015 - 05.2019
Shift-Lead Security Officer
Securitas
09.2012 - 03.2014
Bachelor of Science - Business Management
Penn Foster College
Phlebotomy Technician Certification - undefined
BLS/CPR Certification - undefined
HIPAA Certification of Completion - undefined
Medical Assistant Certificate of Completion -
Career Care Institute
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