Hi, I’m
FREDERIC J TERILUS
PORT SAINT LUCIE,FL
Every problem is a gift—without problems we would not grow.
Tony Robbins
Summary
Accomplished Business Professional with nearly two decades experience in a real estate sales and management, retail management, business management, and leadership at various organizations. Areas of expertise include training, teaching, client/people relations, sales, merchandizing and inventory management.
Overview
19
years of professional experience
Work History
Keller Williams RealtyJupiter, FL
Realtor
06.2021 - Current
Job overview
- Manage over 50 customer calls and emails per day
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Educated clients on changing or updating properties, buying and selling techniques and processes to maintain curb appeal.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
- Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
- Prepared homes for client arrivals during open house events and established signage and wayfinding aids.
- Educated clients by delivering explanations of short sales processes, mortgage loan processing and foreclosures.
- Coordinated appointments to show tenants and buyers prospective homes.
- Assisted clients in financial planning for purchase
Terilco Services, LLCPort Saint Lucie, FL
CEO
10.2020 - Current
Job overview
- Increased company revenue by 20%, and decreased expenses by 10%
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
- Cultivated forward-thinking, inclusive and performance-oriented business culture to lead industry in innovation and push progress.
- Identified and capitalized on short- and long-term revenue generation opportunities to maximize bottom-line profitability.
- Coached and guided senior managers to improve effectiveness and policy enforcement, resulting in improved employee job satisfaction and higher performance levels.
WalmartJupiter, FL
Assistant Store Manager
09.2018 - 07.2021
Job overview
- Managed over 30 associates any given day
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Walked through store areas every beginning shift to identify and proactively resolve issues negatively impacting operations.
WalmartPort Saint Lucie, FL
Merchandise Supervisor/Department Manager
01.2006 - 09.2018
Job overview
- Stocked and replenished merchandise according to store merchandizing layouts.
- Reorganized displays to match updated planograms.
- Set schedules and delegated merchandising assignments to achieve demanding targets under tight deadlines.
- Priced over 200 merchandise per day, stocked shelves and took inventory of supplies.
- Trained new sales associates.
- Welcomed customers into store and helped them locate items.
- Shared best practices for sales and customer service with other team members to help improve store's efficiency.
- Resolved all customer complaints in professional manner while prioritizing customer satisfaction.
- Communicated clear expectations and goals to each team member.
- Actively pursued personal learning and development opportunities.
- Determined customer needs by asking relevant questions and listening actively to their responses.
- Maintained established merchandizing standards, including window, sales floor and promotional displays.
Education
University of PhoenixPalm Beach Gardens, FL
Bachelor of Science from Business Administration
05.2014
University Overview
- Coursework in Management Information Systems
- Coursework in Business, Management and Communications
- Coursework in Economics
- Coursework in Fundamentals of Communication, Strategic Sales and Retail Marketing
- Business Communications coursework
- Coursework in Software Engineering and Database Systems
Indian River State College
Associate of Science from Information Technology
2009
University Overview
- Continuing education in C++
- Continuing education in CompTIA A+, Network+
- Continuing education in Microsoft Windows, Linux operating systems
Skills
- Active Listening
- Excellent Communication
- Analytical and Critical Thinking
- Written Communication
- Attention to Detail
- Multitasking Abilities
- Maintenance and Repair
- Computer literate
- Skilled problem solver
- Merchandizing
- Employee relations
- Fluent in Haitian Creole
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Realtor
Keller Williams Realty
06.2021 - Current
CEO
Terilco Services, LLC
10.2020 - Current
Assistant Store Manager
Walmart
09.2018 - 07.2021
Merchandise Supervisor/Department Manager
Walmart
01.2006 - 09.2018
University of Phoenix
Bachelor of Science from Business Administration
Indian River State College
Associate of Science from Information Technology
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