Frederick Cade
Greensboro,NC
Summary
With a proven track record at Hilton Garden Inn and extensive experience in transportation and security, I excel in passenger assistance and safe driving practices. My adeptness in vehicle maintenance and a commitment to schedule adherence have consistently enhanced customer satisfaction. Skilled in both technical repairs and empathetic customer service, I deliver reliable and courteous service in high-pressure environments.
Overview
33
33
years of professional experience
Work History
Shuttle Bus Driver
Hilton Garden Inn-Las Vegas Strip
Las Vegas, NV
03.2022 - 09.2024
- Performed pre-trip inspections of the bus, ensuring safety and compliance with regulations.
- Assisted passengers with boarding and disembarking the shuttle bus safely.
- Provided courteous customer service to all passengers throughout their journey.
- Safely loaded luggage onto shuttle buses prior to departure time.
- Notified dispatch if there was an unexpected delay due to traffic or other circumstances beyond control.
- Operated bus professionally and interacted with passengers to foster pleasant rides.
Airport Shuttle Driver
Park and Fly Plus
College Park , GA
03.2020 - 02.2022
- Assisted disabled passengers with boarding and disembarking from the shuttle bus.
- Tracked incoming flights for prompt pick up times at airports.
Shuttle Bus Driver
Hilton Garden Inn Airport Millenium Center
College Park, GA
11.2016 - 04.2020
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Safely loaded luggage onto shuttle buses prior to departure time.
- Answered questions about routes, destinations, schedules, stops, transfers. from passengers in a friendly manner.
- Communicated regularly with dispatch regarding changes in route or schedule due to weather or other factors impacting travel times.
- Drove established routes and maintained knowledge of streets and stops to deliver positive passenger experiences.
Security Officer
Omni Hotel at CNN Center
Atlanta, GA
12.2018 - 03.2019
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Checked for safety hazards and took corrective action when necessary.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
Warehouse Forklift Operator
Mac Paper Company
Riviera Beach, FL
02.2010 - 09.2016
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Assisted with shipping and receiving activities as needed.
- Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
Juvenile Correctional Officer
Palm Beach Juvenile Correctional facility
West Palm Beach, FL
03.1992 - 05.2005
- Directed and supervised juveniles in a correctional setting, ensuring safety of all inmates.
- Coordinated with outside agencies regarding court hearings or other legal proceedings involving inmates.
- Developed positive relationships with inmates through constructive interactions while enforcing rules fairly.
- Provided counseling services to juvenile offenders to address behavioral issues.
- Conducted frequent searches of cells and living areas for contraband materials and weapons.
- Enforced rules and regulations related to inmate conduct and behavior in accordance with established policies.
- Responded promptly to emergency situations, such as fights or attempted escapes.
Education
High School Diploma -
Northside High School
Atlanta, GA05-1977
Some College (No Degree) - Criminal Justice
Virginia State University
Petersburg, VASkills
- Passenger assistance
- Safe driving practices
- Vehicle maintenance
- Schedule adherence
- Vehicle maintenance and repair
- Pickup and drop-off scheduling
Affiliations
- Certified Baseball Umpire
- Volunteered for Special Olympics
Timeline
Shuttle Bus Driver
Hilton Garden Inn-Las Vegas Strip
03.2022 - 09.2024
Airport Shuttle Driver
Park and Fly Plus
03.2020 - 02.2022
Security Officer
Omni Hotel at CNN Center
12.2018 - 03.2019
Shuttle Bus Driver
Hilton Garden Inn Airport Millenium Center
11.2016 - 04.2020
Warehouse Forklift Operator
Mac Paper Company
02.2010 - 09.2016
Juvenile Correctional Officer
Palm Beach Juvenile Correctional facility
03.1992 - 05.2005
High School Diploma -
Northside High School
Some College (No Degree) - Criminal Justice
Virginia State University
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