Frederick C. Gaspar, Jr.

Ensured correct procedures of sanitation and sterilization of supplies are followed, while maintaining a high level of productivity

• Transported customers safely to and from service appointments, ensuring timely arrivals.

• Oversee daily operation of 70 employees with 40 direct reports, covering 2 separate locations, (Bangor, Maine and Presque Isle, Maine)
• Administrative duties include hiring, contracting with outside vendors, payroll, employee scheduling, conducting performance evaluations and check rides, training, working with new managers in multiple locations, management of couriers and customer service representatives.
• Worked with Senior Manager and recruiting to hire over 40 new couriers covering a 3-year span between 3 locations, (Bangor, Augusta, Presque Isle, Maine).
• Ensure a high level of safety, service and productivity levels are achieved daily.
• Follow corporate Audit processes and ensure all areas of the Bangor, Augusta and Presque Isle stations are always prepared for internal and district audits.
• Interfacing with district staff including recruiting, dispatch, safety, finance, engineering, call centers, human resources, and other FedEx facilities.
• Worked with Senior Management to assist 2 Bangor couriers complete the corporate management training program, and secure Management positions within the State of Maine

• Oversee daily operation of 72 employees with 30 direct reports.
• Administrative duties include hiring, contracting with outside vendors, payroll, employee scheduling, conducting performance evaluations and check rides, training, management of couriers and customer service representatives.
• Conducted Application Sessions with State Work Source locations to recruit new employees.
• Maintaining a high level of safety, service and productivity levels are achieved daily.
• Follow corporate Audit processes and ensure all areas of the Pasco station are always prepared for internal and district audits.
• Interfacing with district staff including recruiting, dispatch, safety, finance, engineering, call centers, human resources, and other FedEx facilities.
• Oversee station safety continuous improvement team.
• Station received CEO Safety Award for most improved safety and injury rates for 3 consecutive years.
• Conducting sales calls to potential and existing customers.

• Dangerous Goods/Spill Clean Up Specialist.
• Completed ASPIRE, (Management training course). Qualified May 31, 2012.
• Create job aids for other Dangerous Goods/Spill Clean Up specialists and for other new Feeder Ramp Agents.
• Local Environmental Coordinator for the Bangor station.
• Acted as AM and PM coordinator as needed.

• Ensuring a high level of customer service.
• Prepared monthly and yearly budgets, employee work schedules.
• Oversee daily operations of 15 direct employees.
• Review daily sales reports and monthly inventory reports.
• Training Coordinator.
• Ground Security Coordinator.
• Member of Bangor International Airport crash response team.

• Ensuring a high level of customer service.
• Prepared monthly and yearly budgets, employee work schedules.
• Oversee daily operations of 12 direct employees.
• Review daily sales reports and monthly inventory reports.
• Training Coordinator.
• Ground Security Coordinator.
• Worked with sales department to explore new clients.

• 30+ employees and vendors supervised to ensure a high level of customer service is provided.
• Ground Security Coordinator.
• Ensure all flights are within FAA guidelines while ensuring a high level of safety is always maintained.
• Worked with the training department and traveled to new market locations to train new employees prior to the opening of the station. Traveled to several locations in the US, including 4 locations in Canada.