Summary
Work History
Education
Skills
Timeline
Generic
Frederick Cooper

Frederick Cooper

Elmira ,New york

Summary

Highly proactive manager with 7 years of experience in team leadership in food and service industry. Background includes sales, management and customer service in fast-paced settings.

Capable of overseeing a staff of numerous individuals and efficiently delegating work.

Well versed in all reastaurant positions and and all around asset.

Work History

Night Shift Manager

Pizza Hut
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Increased efficiency of kitchen operations by working closely with chefs and kitchen staff to optimize workflows and minimize food preparation times.
  • Ensured compliance with health and safety regulations, maintaining record of zero violations.
  • Improved employee morale through regular recognition of outstanding performance and providing opportunities for professional growth.
  • Observed cash handling and security procedures during shifts to recognize and address issues with staff.
  • Fostered culture of teamwork, leading by example and encouraging open communication.
  • Enhanced dining experience by overseeing ambiance, from music selection to lighting.
  • Cross-trained crew members on different duties to increase coverage.
  • Reduced employee turnover by fostering a positive work culture that emphasized teamwork, communication, and mutual support among staff members.

Head Chef / Bakery Manager

Kylie's Diner and Bakery
  • Trained junior chefs in advanced culinary techniques and food safety procedures, helping them grow professionally within the industry.
  • Developed and cooked memorable dishes that brought new customers into establishment.
  • Placed orders to restock items before supplies ran out.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Monitored line processes to maintain consistency in quality, quantity, and presentation.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Engaged with customers to gather feedback, using insights to refine dishes and service.

Assistant store Manager

Famous Footwear
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Created and maintained safe and secure work environments for employees.

Manager

Tasty Bites
  • Managed and motivated employees to be productive and engaged in work.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Developed and maintained relationships with customers and suppliers through account development.

Line Cook

O'Ryans Bar and Restaurant
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Grilled meats and seafood to customer specifications.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Mastered various cooking techniques, broadening menu offerings and introducing innovative dishes.
  • Maintained consistent portion control, ensuring uniformity in presentation and reducing food waste.

Line Cook

Buffalo Wild Wings
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
  • Enhanced kitchen efficiency by maintaining clean and organized workstation.

Factory Worker

Pladis
  • Used equipment properly to avoid workplace hazards or injuries.
  • Carefully packaged finished products and prepared for shipment.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Unloaded and loaded items from conveyors, machines, and conveyances.

Trainer

Taco Bell
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Mentored new hires, resulting in stronger staff development and increased productivity.

Education

Southside highschool
Elmira, ny
06.2006

Skills

  • Schedule Management
  • People management
  • Inventory monitoring
  • Vendor relations
  • Sales leadership
  • Guest assistance
  • Staff Management

Timeline

Night Shift Manager

Pizza Hut

Head Chef / Bakery Manager

Kylie's Diner and Bakery

Assistant store Manager

Famous Footwear

Manager

Tasty Bites

Line Cook

O'Ryans Bar and Restaurant

Line Cook

Buffalo Wild Wings

Factory Worker

Pladis

Trainer

Taco Bell

Southside highschool

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Frederick Cooper