Frederick Effinger
Mckinney
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
21
21
years of professional experience
Work History
Account Manager
D&R Signs, LLC
04.2024 - Current
- Managed client relationships via phone, email, and in-person
meetings. - Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Created orders per client request (probing for potential up sale opportunities), inventory/supply monitoring, communication with different departments (upper management, warehouse team, installation), field/community evaluation.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
Realtor
EXp Realty, LLC
11.2022 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Branch Manager
D&R Signs, LLC
01.2019 - 11.2022
- Managed Account Managers, Permit tech's, Production staff, and Installation staff.
- We handle projects ranging from local lot sign advertisements to large permanent community signage throughout DFW.
- Total responsibility of branch profit/loss levels, personnel management - recruiting, training, and discipline.
- Attending regular meetings with the companies owners' and other branches to continuously push the company forward and remain competitive and profitable.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Account Manager
ICBS
08.2015 - 10.2018
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Responded to client requests or issues via phone and email,
prepared reports and attended vendor meetings, - Handled Shipping and Receiving communications (UPS, Fed Ex, Freight) processes
Assistant Store Manager
Rite Aid Pharmacy
04.2014 - 03.2015
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed the Overnight Shift staff
- Merchandising, planograms, inventory control, vendor relations
Store Sales Manager
Jimmy Jazz
05.2012 - 03.2013
- Maintained the profit/loss levels
- Supervised and developed store staff to effectively assist customers
- Personnel management - recruiting, staffing, training, and discipline
- Merchandising, floor sets, inventory control
- Maintained a position of the top 3 highest volume stores in the District
Stocking Supervisor
Christmas Tree Shops
09.2008 - 04.2012
- Directed two separate teams 1. Processing merchandise 2. Placing merchandise, on the sales floor
- Developed and trained stocking associates
- Submitted daily productivity goals and achievement paperwork to the Merchandising manager to monitor
and improve the merchandising process - Worked closely with the Planning and Merchandising department on placement and customer satisfaction
Store Manager
Rainbow Apparel
06.2004 - 09.2008
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Participated in District Management training program
Education
No Degree - Business Management
University of Phoenix
Southfield, MISkills
- Leadership & Team Management
- Customer Service
- Microsoft Office
- Operations management
- Financial Management & Budgeting
- Communication
Timeline
Account Manager
D&R Signs, LLC
04.2024 - Current
Realtor
EXp Realty, LLC
11.2022 - Current
Branch Manager
D&R Signs, LLC
01.2019 - 11.2022
Account Manager
ICBS
08.2015 - 10.2018
Assistant Store Manager
Rite Aid Pharmacy
04.2014 - 03.2015
Store Sales Manager
Jimmy Jazz
05.2012 - 03.2013
Stocking Supervisor
Christmas Tree Shops
09.2008 - 04.2012
Store Manager
Rainbow Apparel
06.2004 - 09.2008
No Degree - Business Management
University of Phoenix
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