Frederick Gilliam
ABERDEEN,MD
Summary
Proven ability to train and instruct in high-paced environment, focusing on safety and efficiency. Expert in developing and delivering training programs, ensuring compliance with regulatory standards. Seeking to transition into new field utilizing strong organizational and communication skills.
Overview
7
7
years of professional experience
Work History
Certified Driver Trainer/Class A CDL Driver
Red Classic Transportation
Hanover, MD
11.2023 - Current
- Developed and implemented driver training programs to improve safety and compliance.
- Conducted on-road evaluations to assess driver performance and identify improvement areas.
- Collaborated with management to refine training materials based on regulatory updates and industry best practices.
- Mentored new drivers to enhance their skills and confidence in operating commercial vehicles.
- Coordinated schedules and resources to optimize fleet management and reduce turnaround times.
- Managed vendor relationships, ensuring service quality and cost-effectiveness in transportation solutions.
- Managed and motivated employees to be productive and engaged in work.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Class A CDL Driver
Duvall Transportation
Baltimore, Md
08.2022 - 08.2023
- Operated Class A vehicles adhering to safety and regulatory standards.
- Conducted pre-trip inspections to ensure vehicle compliance and functionality.
- Planned efficient delivery routes, optimizing time and fuel consumption.
- Maintained accurate logs of driving hours, mileage, and cargo details.
- Collaborated with dispatch teams to coordinate timely deliveries and pickups.
- Trained new drivers on best practices for safety and efficiency protocols.
- Resolved customer inquiries regarding delivery schedules and freight status.
- Implemented process improvements that enhanced operational efficiency in logistics management.
- Operated vehicles with capacities as high as 80,000 pounds with 0 incidents.
Owner/Operator Truck Driver
Blaze410LLc
Baltimore,Md
05.2019 - 08.2022
- Operated commercial trucks to transport goods across regional routes efficiently.
- Ensured compliance with safety regulations and transportation laws during all deliveries.
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
Education
High School Diploma -
Saint Frances Academy
Baltimore, MD05.1996
Some College (No Degree) - Business Administration And Management
Frostburg State University
Frostburg, MDSkills
- Service excellence
- Strategic team guidance
- Collaborative decision-making
- Clear communication skills
- Driver proficiency assessment
- Understanding customer expectations
- Risk mitigation strategies
- Fleet maintenance evaluation
- Maintaining logs
Timeline
Certified Driver Trainer/Class A CDL Driver
Red Classic Transportation
11.2023 - Current
Class A CDL Driver
Duvall Transportation
08.2022 - 08.2023
Owner/Operator Truck Driver
Blaze410LLc
05.2019 - 08.2022
High School Diploma -
Saint Frances Academy
Some College (No Degree) - Business Administration And Management
Frostburg State University