Frederick Masciangelo
Sewell
Summary
Results-driven Project and Operations Coordinator with 15+ years of experience managing business-critical projects, optimizing asset lifecycles, and coordinating large-scale operations in healthcare, finance, and education sectors. Expert in business intelligence reporting, process improvement, API integration, and cross-platform workflow automation (Monday.com, Jira). Skilled in optimizing printer fleet inventory management, overseeing reverse logistics, decommissioning, and procurement optimization to reduce cost and complexity. Known for blending business acumen with data analytics to deliver high-efficiency, scalable project outcomes.
Overview
10
10
years of professional experience
Work History
Project Controls Assistant
EHS Technologies
Philadelphia
01.2025 - 12.2025
- Oversaw cabling installations and materials inventory for network infrastructure projects; coordinated documentation and performed quality checks for compliance.
Fulfillment Associate
Amazon
Swedesboro
01.2024 - 01.2025
- Supported inventory control and fulfillment accuracy in a high-volume logistics environment; demonstrated process discipline and precision.
Operations and Project Coordinator
Ricoh USA
Philadelphia
02.2023 - 08.2024
- Served as primary coordinator for multi-site operational initiatives encompassing printer fleet optimization, asset tracking, and procurement logistics.
- Designed and automated project dashboards in Monday.com and Jira, enhancing visibility into project phases, asset turnover, and risk tracking across departments.
- Implemented API integrations between Monday.com, ServiceNow, and Power BI to unify data reporting, improving forecast accuracy and cost recovery metrics.
- Directed reverse logistics programs for end-of-life printer assets, collaborating with vendors and disposal partners to ensure compliant decommissioning and sustainability standards.
- Reduced hardware overhead by 40% by coordinating equipment redeployment strategy through workflow-based approval processes.
- Delivered executive-level performance reports and lifecycle dashboards that improved operational transparency and leadership decision-making.
- Leading provider of document management solutions and services.
Fleet Operations Manager / Business Process Lead
Ricoh USA
Philadelphia
04.2018 - 02.2023
- Oversaw the complete printer asset lifecycle for over 30,000+ devices, managing deployment, tracking, budgeting, and end-of-life decommissioning across multi-site enterprise campuses.
- Directed reverse logistics operations for equipment refresh and recycling programs with partners like Wells Fargo and Nationwide Eco Solutions, ensuring full compliance and proper asset disposition.
- Built standardized service reporting systems in Monday.com and Jira, achieving real-time visibility into fleet performance and inventory flow.
- Partnered with IT, procurement, and logistics teams to synchronize hardware transitions with financial and operational requirements, cutting downtime and loss rates by 15%.
- Led team-wide Lean process adoption to reduce workflow redundancies, improving SLA performance by 10% and enhancing operational forecasting accuracy.
- Improved P&L tracking accuracy through Power BI dashboards that connected asset performance data with expense mapping.
- Leading provider of document management solutions and services.
Operations Support and Asset Coordinator
Ricoh USA
Philadelphia
01.2016 - 04.2018
- Supported full-lifecycle management of office and printer assets, including inventory tracking, repair forecasting, and decommissioning coordination.
- Partnered with logistics vendors to standardize reverse logistics procedures for retired equipment, ensuring all disposals and redeployments followed data-sanitization and sustainability protocols.
- Developed Excel and Power BI-based reporting models that improved visibility into asset utilization and fleet performance trends.
- Monitored stock levels, shipment logistics, and repair tickets to prevent downtime and maintain compliance with service level agreements (SLAs).
- Served as the liaison between technical operations and business management to align asset reporting metrics with financial controls.
- Leading provider of document management solutions and services.
Education
MBA - Business Intelligence and Data Management
Keller Graduate School of Management, DeVry University
Naperville, IL01.2022
Graduate Certificate - Supply Chain Administration and Management
Keller Graduate School of Management, DeVry University
Naperville, IL01.2021
B.S. - Business Management and Operations
University of Phoenix
Philadelphia, PA01.2006
Skills
- Project Coordination
- Business Process Improvement
- API & Workflow Integration
- Jira
- Mondaycom
- Inventory Lifecycle Management
- Reverse Logistics
- Printer Asset Fleet Management
- Data Analysis
- Reporting
- Vendor Collaboration
- Stakeholder Collaboration
- Power BI Dashboards
- Budget Tracking
- KPI Tracking
- Business Intelligence Solutions
Certifications And Technical Skills
- Monday.com Workflow Automation (Custom API Integrations, Workspace Configuration)
- Jira Software — Agile Boards, Issue Tracking, and Reporting
- Lean Process Improvement (Ricoh USA)
- Microsoft Azure Fundamentals (Coursework Completed)
- Advanced Power BI for Data Analytics
- ServiceNow Reporting & API Experience
Professional Highlights
- Created enterprise-level workflow automation systems in Monday.com and Jira to streamline project coordination and reporting.
- Managed lifecycle and reverse logistics processes for 30,000+ assets, ensuring sustainability and data-compliance standards.
- Developed cross-platform API integrations improving data visibility, reporting speed, and operational alignment.
- Recognized for turning complex printer inventory lifecycles into efficient, predictive asset management models.
- Consistently delivered double-digit efficiency gains through Lean methods and analytics-led project coordination.
Timeline
Project Controls Assistant
EHS Technologies
01.2025 - 12.2025
Fulfillment Associate
Amazon
01.2024 - 01.2025
Operations and Project Coordinator
Ricoh USA
02.2023 - 08.2024
Fleet Operations Manager / Business Process Lead
Ricoh USA
04.2018 - 02.2023
Operations Support and Asset Coordinator
Ricoh USA
01.2016 - 04.2018
MBA - Business Intelligence and Data Management
Keller Graduate School of Management, DeVry University
Graduate Certificate - Supply Chain Administration and Management
Keller Graduate School of Management, DeVry University
B.S. - Business Management and Operations
University of Phoenix