Frederick Montero
Boston,MA
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Boston Park Plaza Hotel. Proven ability in time management and team collaboration, enhancing kitchen efficiency and maintaining high sanitation standards. Skilled in chemical use and troubleshooting, consistently delivering exceptional customer service in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Utility Steward
Boston Park Plaza Hotel
09.2023 - Current
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Addressed and resolved spills in dining areas and provided polite guidance around hazards.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Casheir
Walgreens
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Restaurant Cashier
Franklin Park Zoo
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
- Processed orders and sent to kitchen employees for preparation.
Education
High School Diploma -
Excel Academy Charter Highschol
Boston, MA07-2021
Skills
- Training and onboarding
- Time management skills
- Team collaboration
- Interactive communication skills
- Strong work ethic
- Chemical use
- Troubleshooting skills
- Heavy lifting
- Manual dexterity
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Utility Steward
Boston Park Plaza Hotel
09.2023 - Current
Casheir
Walgreens
Restaurant Cashier
Franklin Park Zoo
High School Diploma -
Excel Academy Charter Highschol