Frederick Montgomery
Hopatcong,NJ
Summary
Multi-talented manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Overview
23
23
years of professional experience
Work History
Program Manager of Residential Services
Allies Inc.
11.2022 - 05.2024
- Evaluated program performance regularly, making necessary adjustments to ensure optimal results.
- Enhanced service quality by implementing efficient program management processes and procedures.
- Established strong relationships with community partners, expanding the reach of residential services.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Provided leadership, guidance and support to staff members.
- Developed and implemented training programs for staff.
Manager
Life Opportunities Unlimited
04.2007 - 10.2022
- Managed safety and security of all disable individual
- Prepared group activities to enhance socialization, communication, and problem-solving skills for disable individual
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate
- Developed lessons and activities to promote disable individual physical and emotional development
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions
- Worked with disable individual individually and in groups to teach social, communicative and problem-solving skills
- Delivered training for staff development, change management and materials, process and technical controls
- Coached team members on productivity strategies, policy updates and performance improvement plans to accomplish challenging goals
- Coordinated daily tasks including recruitment, office upkeep and inventory maintenance
Driver
Maginnis transport
03.2001 - 04.2007
- Demonstrated professional conduct with clients and families do deliver outstanding customer service
- Logged daily mileage, gas and other data to keep management informed of field activities
- Operated delivery vehicles 6 days per week, averaging 30 miles on road and 45 customers served
- Loaded and unloaded merchandise efficiently to meet demanding route targets
Education
High school diploma - Business
Eastside high school
Paterson, NJ06.1994
Skills
- Strategy implementation
- Promotional planning
- Business operations
- Transportation accomodations
- Sanding and finishing
- Safety and compliance
- Equipment setup
- Package preparation
- Activity organization
- Paperwork drafting
- Navigation
Timeline
Program Manager of Residential Services
Allies Inc.
11.2022 - 05.2024
Manager
Life Opportunities Unlimited
04.2007 - 10.2022
Driver
Maginnis transport
03.2001 - 04.2007
High school diploma - Business
Eastside high school
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