Summary
Overview
Work History
Education
Skills
Timeline
Generic

Frederick Sanchez

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Barista

Looney Bean
, California
04.2025 - Current
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Operated cash registers to process customer payments.
  • Ground beans for espresso shots according to individual customer specifications.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.

Lead Line Cook

Mountain Rambler Brewery
, California
01.2024 - 04.2025
  • Assessed employee performance regularly providing feedback when necessary.
  • Trained new cooks on recipes, preparation methods, safety procedures and sanitation guidelines.
  • Ensured proper food safety standards were met at all times.
  • Supervised the inventory of food items to ensure adequate supplies for daily operations.
  • Performed other related duties as assigned by the Head Chef or Kitchen Manager.
  • Maintained cleanliness in the kitchen area by adhering to health and safety regulations.
  • Planned, prepared and cooked meals according to restaurant specifications.
  • Managed a team of kitchen staff, including assigning tasks and monitoring performance.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up workstations with needed ingredients, utensils, and cooking equipment.
  • Kept stations stocked and ready for use, to maximize productivity.
  • Cooked multiple orders simultaneously during busy periods.
  • Set up and performed initial prep work for soups, sauces, and salads.
  • Worked closely with cashiers to obtain order information and accurately complete customers' orders.
  • Collaborated with team to deliver timely service of items.

Server

Ale's Mexican Grill And Mariscos
, CA
01.2023 - 03.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Increased sales significantly by upselling higher-end products to customers.

Server

Ale's Mexican Grill And Cafe
01.2023 - 03.2023
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Increased sales significantly by upselling higher-end products to customers.

Bartender

Que Pasa?
Atascadero, CA
05.2021 - 12.2022
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Followed strict recipes and drink measurements to minimize product used.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.

Education

High School Diploma -

San Luis Obispo High School
San Luis Obispo, CA
06.2010

Skills

  • Order accuracy
  • High-volume dining
  • Cash handling
  • Customer service
  • Recipe memorization
  • Team collaboration
  • Multitasking and organization
  • Espresso machine operation
  • Safe food handling
  • Fluent in Spanish
  • POS system operation
  • Hospitality service expertise

Timeline

Barista

Looney Bean
04.2025 - Current

Lead Line Cook

Mountain Rambler Brewery
01.2024 - 04.2025

Server

Ale's Mexican Grill And Mariscos
01.2023 - 03.2023

Server

Ale's Mexican Grill And Cafe
01.2023 - 03.2023

Bartender

Que Pasa?
05.2021 - 12.2022

High School Diploma -

San Luis Obispo High School

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