FREDERICK SCHREFFLER
Lutz,FL
Summary
Dedicated and organized Operations Manager and effective leader with over 23 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management, and process improvement. Possess in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion. Effective and loyal cross-functional communicator and problem solver seeking to leverage background in manufacturing operations and supply chain management role with progressive organization. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Ambitious Managing Director with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in leading food and beverage service solutions and profit, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards having a natural knack for building relationships with customers, vendors, management and team members.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Assistant Director of Operations
Fitlife Foods
03.2020 - 07.2023
- Instituted lean methodologies to be proactive, instead of reactive, while leading with voice of customer both internally and externally
- Developed and tracked Key Process Indicators to drive continuous improvement including input and output efficiency's
- Focused on Safety and Quality making active metric's for daily observation and report out. Activating Gemba as daily process walks.
- Managed day-to-day production activities in accordance with business objectives implementing Lean Six Sigma to increase productivity by 40% 2021 to 2023
- Oversaw day-to-day production activities in accordance with business objectives and customer requirements. Production included over 2,000,000 annual meals produced and delivered to both retail and home delivery customers.
- Mentored and coached department leaders and team members to foster productive and engaging work environment instituting daily DoR meetings.
- Developed and implemented incentive for attendance, performance and referral programs increasing employee retention by 30%.
- P&L responsibility included negotiation of all contracts including CAP X expenditures, repair activity's, labor, food and beverage cost, packaging cost, logistics and overhead cost.
- Achieved team goals through formalizing training plans, active coaching, and performance management.
- Analyzed business operations and implemented strategies to improve operational cohesiveness developing junior leaders to improve accountability and leadership.
- Fostered relationships with outside vendors to develop partnerships to reduce operational spends by more than 5000k annually.
- Worked closely with R&D team to develop new items menu items for retail and home delivery business model.
- Managed maintenance activities for entire plant, transitioning from outside sources performing R&M to hiring and developing team to perform repairs in house reducing spend 38% year over year.
- Managers Serve Safe Certified 010/26/2023.
- Led NSF Quality Food Manufacturing certification effort, achieving certification in 14 months
- Mastering SQF: Edition 9: Food Manufacturing certification 10/29/2023 Cert ID 38052-22047
Manufacturing and Supply Chain Manager
Custom Manufacturing & Engineering
03.2016 - 11.2019
- Accountable for manufacturing and supply chain operations for $15 million plus Defense, Aerospace, and Industrial Organization.
- Supervised 10 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Directly responsible for daily supervision of supply chain, warehouse associates, production personnel and manufacturing engineers.
- Led continuous improvement initiatives through management of Steering Committee saving over $400,000 annually.
- Coordinated, managed and conducted training for associates including ISO, OSHA, J-STD, WHMA, IPC.
- Managed 35+ employees for manufacturing of Commercial, Power and Defense products.
- Developed, implemented and managed KPI's, increasing departmental performance, including Quality and On Time Delivery to increase Quality from 82% to 95% and OTD from 90% to 97%.
- Implemented ERP tools and reporting including Work Orders, Material Tracking, On Time Delivery, Supplier Quality increasing overall productivity by 15%.
- Championed multi department Change Management to include Change Control Board (CCB) through ECN, DCN and revision implementation for compliance to QMS requirements.
- Implemented supplier quality and delivery KPI's to achieve 15% improvement in supplier performance.
- Demonstrated leadership and teamwork by forming cross functional teams to optimize operations across Supply Chain, Manufacturing, Quality and Logistics to improve productivity by 10%.
- Tracked and managed COGS to improve gross margin from 35% to 38%.
- Developed Master Production Schedule (MPS) and held cross functional departments accountable to meet internal deadlines to deliver company financial revenue goals and customer delivery expectations.
- Trained all incoming purchasing and planning personnel on ERP (Deltek Costpoint) system and wrote supporting training documentation and desktop guides.
- Supervised Procurement Department $5,000,000+ annual spend.
- Reviewed and approved requisitions checking for cost accuracy, delivery schedule accuracy, part number and revision accuracy for custom parts.
- Monitored daily/weekly/monthly performance of purchasing agents creating and holding department accountable to KPI's including, Time to award PO, PO accuracy, Cost savings, Vendor performance and Daily record keeping (PCARD log).
- Performed all quality audits for Manufacturing, Planning and Purchasing making sure all quality procedures were followed.
- Instituted corrective actions if needed.
- Traveled to existing and potential customer sites building relationships, performing quality audits and first piece inspections while championing Custom Manufacturing and Engineering.
General Manager
Applebee's Grill and Bar
05.2005 - 11.2015
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning to achieve 14.5% increase in sales (#1 for 72-unit franchise 2014)
- Managed successful restaurant franchise to achieve increased sales and profitability for over 10 years.
- Provided excellent customer service while improving overall profit margins.
- Managed all aspects of business including inventory, payroll, and employee management.
- Managed budgets and accountable for P&L while achieving margin targets consistently achieving increased sales annually.
- Responsible for hiring, scheduling, and motivating 60+ team members.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability by 10%.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands with manager and employee evaluations.
- Led to top 10% in employee retention system wide.
- Implemented operational strategies and effectively built customer and employee loyalty through service initiatives and employee recognition.
- Maintained organized, safe and clean restaurant facility to keep productivity high and maximize customer satisfaction to achieve top 5% guest satisfaction scores system wide.
- Tracked and analyzed profitability and key metrics of restaurant establishment to improve overall profitability and bring in new clientele.
Manufacturing Operations Manager
Superior Design Products
01.2001 - 05.2005
- Managed personnel by implementing company policies, procedures, work rules and disciplinary action.
- Identified areas for business improvements and utilized client feedback to drive developments.
- Applied lean principles to improve workflow and quality and to reduce waste.
- Oversaw hiring processes for over 60 permanent and temporary seasonal staff.
- Wrote processes, employee and production schedules.
- Liaised between customers and manufacturing to design new product.
- Reviewed processing schedules and production orders concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
- Supervised entire manufacturing team, keeping production schedules on track to meet tight deadlines.
- Responsible for achieving production requirements.
- Ensured that all health and safety guidelines were followed.
Education
Supply Chain Management Certification -
St. Petersburg College
Clearwater, FL07.2019
High School Diploma - undefined
Lords Heritage High School
1997
Skills
- CMS Platforms
- Crisis Communications and EPC
- Network and Security Intelligence
- P&L Responsibility
- Lean Six Sigma Methodologies
- KPI Implementation and Reporting
- Business Development and Expansion
- Continuous Quality Improvement (CQI)
- Mentorship and Training
- Leading Cross Dimensional Teams
- Strategic Vision
- Organizational Structuring
- Content Workflow
- Quality Assurance
- Culture Transformation
- Hiring and Onboarding
- Lean Methodology
- Guest Services
- Financial Analysis
- Facilities Planning
- Staff Scheduling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Talent wins games, but teamwork and intelligence wins championships.
Michael Jordan
Timeline
Assistant Director of Operations
Fitlife Foods
03.2020 - 07.2023
Manufacturing and Supply Chain Manager
Custom Manufacturing & Engineering
03.2016 - 11.2019
General Manager
Applebee's Grill and Bar
05.2005 - 11.2015
Manufacturing Operations Manager
Superior Design Products
01.2001 - 05.2005
Supply Chain Management Certification -
St. Petersburg College
High School Diploma - undefined
Lords Heritage High School
Accomplishments
- Supply Chain Management Enterprise Resource Management (ERP) Procurement Deltek Costpoint Contract Negotiation Vendor Relationship Management Supplier Contract Negotiations CSCMP Certified Supply Chain Professional AFFILIATIONS
- SCPro Fundamentals: - Supply Management and Procurement (07/9/2019 - Transportation Operations (07/9/2019) - Demand Planning (6/4/2019) - Manufacturing and Service Operations (6/4/2019) - Warehouse Operations (4/27/2019) - Inventory Management (4/27/2019) - Supply Chain Management Principles (1/29/2019) - Customer Service Operations (1/29/19) Endorsed by the Council of Supply Chain Management Professionals, Chicago, IL.
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