Frederick Terrell
Dothan
Summary
Adept at crisis intervention and case management, I significantly enhanced patient well-being and safety at Spectra Care. Leveraging skills in problem-solving and conflict resolution, I developed effective case strategies and facilitated group therapy, achieving notable improvements in client outcomes. My proactive approach and positive attitude consistently fostered a supportive environment, underscoring my commitment to excellence in mental health care.
Overview
15
15
years of professional experience
Work History
Case Manager
Spectra Care
10.2022 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Mental Health Technician BMU
Southeast Health Medical Center
07.2019 - 10.2022
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
- Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
Security Officer
Southeast Health Medical Center
07.2017 - 07.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Mental Health Technician II
Laurel Oaks Behavioral Health Center
10.2009 - 05.2017
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
- Developed and maintained positive relationships with clients to create safe and supportive environment.
- Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
- Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
- Facilitated group therapy sessions to help clients develop coping strategies and social skills.
- Managed crisis situations effectively, ensuring safety of all involved.
Education
Bachelor of Science - Mental Health And Human Services
University of Maine At Augusta
Augusta, ME12-2010
Bachelor of Science - Criminal Justice
University of Maine At Augusta
Augusta, ME05-2004
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Conflict Resolution
- Positive Attitude
- Crisis Intervention
Timeline
Case Manager
Spectra Care
10.2022 - Current
Mental Health Technician BMU
Southeast Health Medical Center
07.2019 - 10.2022
Security Officer
Southeast Health Medical Center
07.2017 - 07.2019
Mental Health Technician II
Laurel Oaks Behavioral Health Center
10.2009 - 05.2017
Bachelor of Science - Mental Health And Human Services
University of Maine At Augusta
Bachelor of Science - Criminal Justice
University of Maine At Augusta
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