Frederick Warren
Upper Marlboro,MD
Summary
Accomplished Central Office Technician offering 20+ years of success in maintaining telecommunications equipment to provide reliable service to customers. Highly adept in performing
evaluations, installations, maintenance, and repairs on circuits and components of equipment. Expert in using various tools and test equipment effectively while following safety procedures.
Overview
25
25
years of professional experience
Work History
Low Voltage Technician
Cabling Solutions Inc.
2018.12 - 2024.03
- Mounted panels for motion detectors, keypads and controls.
- Installed and serviced various security, fire alarm and closed circuit TV systems for both residential and business clientele.
- Reduced downtime, diagnosing and repairing malfunctions in low voltage systems promptly.
- Demonstrated system use, maintenance and care to customers.
- Assisted in training new hires on company policies, procedures, safety protocols for efficient integration into the workforce.
- Enhanced safety by troubleshooting electrical issues, identifying hazards, and implementing corrective measures.
- Demonstrated reliability as a team member by consistently meeting deadlines without compromising quality standards.
- Reviewed blueprints and project specifications ahead of time to fully understand all key details of job.
- Safeguarded clients'' property during installations by adhering to best practices for cleanliness and damage prevention.
- Contributed to business growth by providing exceptional service that resulted in repeat customers and referrals.
- Collaborated closely with project managers to ensure timely completion of installations and repairs.
- Trained newly hired technicians on proper installation of low voltage wiring systems.
- Accurately communicate site conditions, progress updates, and issues.
- Troubleshoot equipment and knowledge of using a multimeter.
- Work independently or as a member of a team.
Central Office Technician
Verizon
1999.03 - 2017.05
- Worked inside a central office (CO) to install, remove and maintain the complex switching and routing
equipment used in voice, video, fiber optics and data telecommunications networks. - Responsible for the provisioning and maintenance of Central Office equipment including, but not limited to subscriber loop
carrier systems, DSL, POTS, digital and optical multiplexes. - Worked in the areas of both switch and toll
Supervised the installation of the systems, and provided maintenance and other services after the systems
are installed. - Worked on cell, circuit, radio and network terminal equipment.
- Scheduled and performed software
back-ups and updates. - Removed and/or replaced connections on wire distributing frames.
- Performed turn-up, acceptance, installation and provisioning of DS1 & DS3 (or higher).
- Maintained batteries, rectifiers, and fuse alarms in central office power plants.
- Placed and tested fiber optic cable.
- Operated equipment for testing and repair including several versions of the T-Berd test set.
- Expertise in data systems (IP, LAN/WAN, optical, Ethernet), DWDM timing and synchronization switching and routing, IP addressing & routing.
- Advanced networking (VPN, ATM, SDH, MPLS, Wireless,
SS7, SONET). - Working knowledge of digital central office equipment as well as fiber optic DWDM systems, soft switch, and IP/Data networking, especially Brocade experience.
- Basic electrical (AC and DC) knowledge.
Education
No Degree - Business Management
Howard University
Washington, DCCertificate - Electronics Equipment Installation And Repair
Tesst College of Technology
Beltsville, MD1999
Skills
- Equipment testing
- System Maintenance
- Cable Management
- Equipment Installation
- Team collaborations
- Low Voltage Wiring
- Software Upgrades
- Diagnostics and troubleshooting
- Circuit Provisioning
- Analytical Thinking
- Data cabling installation
- Office installations
- Teamwork and Collaboration
Timeline
Low Voltage Technician
Cabling Solutions Inc.
2018.12 - 2024.03
Central Office Technician
Verizon
1999.03 - 2017.05
No Degree - Business Management
Howard University
Certificate - Electronics Equipment Installation And Repair
Tesst College of Technology
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