Frederick Wells

As a vital member of the Network Security Operations team, my role centered on the proficient management of network security systems, particularly emphasizing SIEM management. I have successfully impacted strategic objectives outlined by organizational leadership.

Essential Experiences:

• Assessed the performance and scalability of existing security solutions, recommending optimizations as necessary.
• Developed customized rules within the SIEM platform to proactively identify anomalies within enterprise networks.
• Produced comprehensive reports detailing system and security events for review by management.
• Configured sensors to capture log data from disparate sources such as databases, applications, and operating systems.
• Executed regular maintenance procedures, including software patching and configuration updates across network security solutions.
• Offered strategic guidance on maximizing the effectiveness of the organization's SIEM solution, leveraging advanced features like correlation rules and dashboards.
• Monitored system performance, preemptively identifying and addressing potential issues to minimize operational disruptions.
• Provided support to users encountering network-related challenges.
• Actively engaged in regular meetings with fellow engineers to review and discuss ongoing projects.
• Implemented, tested, validated, and maintained networking services in alignment with solution designs.
• Collaborated with vendors to facilitate the installation of new products or services as required.

In this contracted role, I served as a key member of the Network Security Operations team, actively involved in overseeing the management of the organization's extensive SIEM deployments. This encompassed not only the configuration and optimization of the SIEM infrastructure but also the seamless integration of diverse log sources to ensure comprehensive threat visibility and analysis.

As a Professional Services Consultant, my primary responsibilities included; deploying systems, upgrading components, assisting customers with technical support needs, and advising clients on utilizing the LogRhythm product line.

Essential Experiences:

• Helped customers reduce the average time needed to detect and respond to attacks utilizing automation and case management flows improving incident response efficiency.
• Evaluated client deployments and made or recommended modifications to achieve optimal performance.
• Assisted customers with onboarding or creating a plan to onboard necessary log sources to detect common attack scenarios.
• Leveraged Cybersecurity frameworks like NIST 800-53 to help customers manage compliance needs efficiently.
• Met with clients' key technical contacts to clarify computing requirements and perquisites during project kickoff engagements.
• Consistently tracked billable time within a time management system.
• Educated stakeholders on complex computer terms using easy-to-understand wording.

As a Cyber Risk Engineer at Zurich North America, I maintained several responsibilities independently and as part of a team. Primarily I was responsible for conducting NIST-based assessments of existing and potential policyholders' Cybersecurity controls.

Essential Experiences:

• Frequently interviewed CISOs, CIOs, CFOs, and other vital members of business leadership as part of the information-gathering process.
• Evaluated business risk associated with Identity and Access Management, inventory management, vulnerability management, change management, incident response, disaster recovery, PCI-DSS, regulatory compliance, and governance.
• Provided consultative advice to customers seeking to remediate identified acute exposures.
• Successfully conducted internal training engagements for colleagues from other business lines.
• Assisted in the development of Incident Response focused tabletop exercises.
• Aided with managing vendor relationships and facilitating partnerships between our vendors and clients.
• Worked with businesses of varying size and type both domestically and internationally.
• Leveraged threat intelligence sources to spot and identify risk across multiple business verticals.

In this contracted role, I supported the classroom learning experience by reinforcing the bootcamp’s accelerated curriculum plan.

Essential Experiences:

• Arranged and led activities for students, including additional live walkthrough sessions and group review sessions.
• Organized additional tutoring sessions to support student needs as appropriate. Students received feedback on all graded assignments and class projects.
• Helped students grasp cybersecurity concepts utilizing virtualized environments (VirtualBox and VMware).
• Students learned how to test and practice cybersecurity concepts leveraging systems hosted within cloud environments like AWS & Google Cloud.
• Utilized Git-hub and Git-Lab to distribute course supporting material.

As an IT Technician, I assisted customers with various needs. Services provided include; Network Security Appliance deployment, Network Device deployment, Virus removal, workstation hardware provisioning, software installations, security alarm system installation, printer installations, and smart device setup.

• In addition to onsite support, remote support was provided.