Frederick Whitehead

Facilitated and lead the implementation and support of SAP PP; functionality for daily support, alignment, and business requirements. Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate, and document customer requirements; MRP (Material Requirements Planning), and production order management.

Collaborated with stakeholders, business owners, and keys users to ensure alignment for client business requirements, processes, and objectives; Design, customize, configure and testing of PP; Identify gaps, issues, and work around solutions; Act as liaison with client for troubleshooting: investigate, analyze, and solve software problems. Playing a key role in the SAP S/4HANA upgrade project, focusing on the transition from legacy ERP systems (ECC) to the S/4HANA platform, ensuring seamless integration and data migration for SAP PP processes.

Document functional designs, test cases and results; Proactively identify and propose business process and/or system enhancements; Provide consulting services on both new implementations and existing support projects; Act as a liaison between the business functions and the technical team; Provide ad-hoc training and user support as required; Work self-directed and independently; may act as subject matter expert.

• Coordinates and investigates high-impacting production issues, communicating through all levels to provide detailed and understandable updates, until resolution is reached within SAP ERP platform
• Serves as a key liaison between SAP WM Supply Chain Operations, Global environment, P2P, and the R&D (Programming) departments to provide systems analysis, support, and assessing business needs via and driving business process and root analysis
• Takes a lead role in working with peers to collaborate, development, standardization, procedures, gathering requirements, analytics, purchase requisition strategies, procurement, and documentation processes, while ensuring continuity and application support models to ensure no impact to production
• Responsible for testing software solutions, performance, trends including appropriate documentation, also evaluate It infrastructure and capabilities while interpreting business processes using SAP module
• Uses best in class business analysis, processes, requirements gathering, to facilitate cost-effective improvements, provide technical support and training procedures while attending SAP-related conferences and/or meetings

• Collaborates with Manufacturing and Supply chain business counterparts to understand requirements and drive results by defining, integration, implementation, and maintaining information systems for business processes and root cause analysis
• Propose solutions to meet business needs and drive transformational progression
• High level (SME) understanding of ERP, SCM, SRM, CRM, P2P, PSA, B2B, Azure, MES and/or other enterprise systems architecture, configuration, standardizations, strategies, and administration processes
• Proven experience resolving complex incidents, functional/technical specifications, configuration, testing, UAT, cutover and hyper-care

• Proven experience in business requirements and analysis, technical specifications, process workflow documentation, acceptance criteria, data migration, change management, and functional design
• Performed installations, configurations, implementations, integrations, infrastructure, troubleshooting, monitoring, optimization tools, testing/scripting, gathering technical requirements, and batch reporting
• Knowledgeable in a variety of programming languages using a variety of database systems; batch reporting, SQL/PLSQL, SSRS Reports, Unix, Tableau, Azure, Power BI, Autosys, Java, and Oracle
• Performed Project Management duties on multiple projects within an IT Team, enabling and determining the required business processes needed for the business’s success

• Devised and designed business process requirements for all IT-related business, financial, and operations systems critical to core organizational functions in Oracle E-Business Suite
• Researched, created dashboards, and analyzed data in support of business functions, process knowledge, gap assessments, security, governance, data management, and systems requirements, as well as generating and compiling reports based on those findings within ticketing documentation
• Made recommendations for improvements for new requirements for business processes and operational procedures with proven communication, analytical, and problem-solving skills

• Planning, implementing, and controlling procedures for the efficient and effective transportation and storage of goods including services, and related information from the point of origin to the point of consumption for the transportation or warehousing of goods
• Processed orders and oversaw lifecycle of order fulfillment
• Responsible for making sure supplies, stock, materials, packages, and/or products are processed through the delivery and/or warehouse system efficiently and safely

• Functional knowledge of Supply Chain Management including material flow, information flow and financial flow
• Hands-on experience with designing, configuring, and implementing SAP solutions in SAP Professional Services (PSA), Production Planning (PP), Materials Management (MM), P2P covering business processes across Supply chain planning and execution
• Experience in Detailed Scheduling, Capacity Planning, Evaluation and Levelling to allocate operations to resources production order creation, process messages, process instructions, activity pricing, work center, activity type and cost center assignment mapping, and product cost collectors
• Knowledge of cross-functional modules such as, Sales and Distribution (SD), Warehouse Management (WM) P2P, and Finance (FICO), Quality Management (QM)
• Knowledge or experience with technical development objects and understand how they interact with SAP (Reports, Interfaces, Customizations, Enhancements, and Forms)
• Experience with SAP ECC and S/4 HANA upgrades, enhancement packs, migrations, and understanding of all aspects of a full life cycle implementation

• I offer [provide] an analysis of your current financial situation and help you:
• Identify financial goals and concerns
• Illustrate what is being done to reach your goals and deal with concerns
• Identify gaps, if present, and offer solutions to fill them