Frederick Williams
Waterford,MI
Summary
Dedicated Job Title offering more than Number years of experience assisting with collective bargaining, including resolving conflicts and mediating talks. Persuasive negotiator, talented organizer and complex problem-solver. Facilitates positive and productive interactions between workers, leaders and union representatives. Successful background reaching consensus and smoothing relations to maximize success of negotiations. Articulate and decisive professional with respectful and resourceful approach. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Union Steward
MGM Grand Casino
10.1999 - Current
- Assessed impact of union proposals on company or government operations.
- Reduced grievances and arbitration needs by educating frontline managers on techniques for enhancing interactions between labor and leadership.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Completed in-depth investigations into issues pertaining to discipline and grievance management and recommended strategies.
- Participated in labor-management meetings to discuss labor issues.
- Provided expertise on labor and employment laws to help employers make more effective decisions.
- Negotiated collective bargaining agreements.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Mediated discussions between employer and employee representatives in attempt to reconcile differences.
- Successfully operated heavy equipment such as forklifts.
- Worked flexible hours across night, weekend and holiday shifts.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Delivered services to customer locations within specific timeframes.
Valet Attendant
MGM Grand
10.1999 - Current
- Evaluated Type lot and parking scheme to promote optimal utilization of area.
- Provided punctual, polite valet services to uphold professional standards.
- Trained junior staff in customer care, driving and parking operations to uphold standards.
- Resolved customer complaints through calm, constructive communication.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Parked and retrieved cars carefully to prevent damage and avoid delays.
- Surveilled parking areas to watch for vandals and other issues likely to cause damage to or theft of vehicles.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Welcomed arriving guests and explained car retrieval procedures.
- Answered guest's questions about property amenities and services.
- Inspected vehicles to verify condition ahead of customer returns.
- Maneuvered vehicles into designated areas to maximize parking capacity.
- Prioritized safe, secure environments for guests and vehicles through vigilant patrols.
- Recorded make, model and exact location of each parked vehicle for easy retrieval.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Helped guests unload and load luggage.
- Drove varied vehicles, including luxury and sports models, safely and legally.
- Assisted guests with loading and unloading luggage and delivered instructions to front desk for check-in.
- Entered guest vehicle information and location in computerized valet parking system.
- Monitored and documented guest traffic flow in valet lot.
- Built positive customer rapport for courteous, friendly and professional service.
Education
Bachelor Of Applied Arts And Science - Computer Science
Colorado Technical University
Colorado Springs, CO04.2024
Associate Of Applied Science - Engineering (Pre-Engineering)
ITT Tech Troy Mi
Troy, MI07.2004
Skills
- Human Resources Department Processes
- Labor Relations
- Client Assessments
- Creative Design
- Inventory Management
- Effective Communication
- Management Interaction
- Filing Systems
- Arbitration Coordination
- Multimedia Presentations
- Project Requirements
- Relating to Coaches
- Improvement Recommendations
- Managing Laborers
- Schedule Management
- Procedural Guidance
- Labor Law Compliance
- Microsoft Word
- Operational Requirements
- Advising Employers
- Active Listening
- Task Delegation
- Union Negotiations
- Proactive Communication
- Emergency Situations
- Policy Management
- Time Management
- Data Integrity
- Organizational Standards
- Contract Interpretation
- HR Policies
- Advising on Strategies
- Safety Standards
- Arbitration and Litigation
- Microsoft Excel
- Creative Solutions
- Investigation Leadership
- Document Organization
- Internal Investigations
- Hazardous Materials
- Microsoft PowerPoint
- Cycle Counts
- Materials Movement
- Grievance Procedures
- Business Performance Improvement
- Complex Problem-Solving
- Team Meetings
- Team Goals
Timeline
Union Steward
MGM Grand Casino
10.1999 - Current
Valet Attendant
MGM Grand
10.1999 - Current
Bachelor Of Applied Arts And Science - Computer Science
Colorado Technical University
Associate Of Applied Science - Engineering (Pre-Engineering)
ITT Tech Troy Mi
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