Fredericka Madison-Perry
Las Vegas
Summary
Dynamic Information Systems Security Officer with the Department of Air Force, adept at safeguarding sensitive data and enhancing security protocols. Proven leadership in managing projects and fostering teamwork, while utilizing strong analytical skills to identify vulnerabilities and implement effective solutions. Committed to continuous improvement and exceptional service delivery.
Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Certified in A+, Network+ and Security +.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Information Systems Security Officer
Department of Air Force
08.2020 - 10.2021
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Conducted security audits to identify vulnerabilities.
- Encrypted data and erected firewalls to protect confidential information.
- Recommend improvements in security systems and procedures.
- Performed risk analyses to identify appropriate security countermeasures.
- Learned and adapted quickly to new technology and software applications.
- Paid attention to detail while completing assignments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Skilled at working independently and collaboratively in a team environment.
- Resolved problems, improved operations and provided exceptional service.
- Gained strong leadership skills by managing projects from start to finish.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Developed strong communication and organizational skills through working on group projects.
- Cultivated interpersonal skills by building positive relationships with others.
- Proved successful working within tight deadlines and a fast-paced environment.
Security Simulator Computer Technician
Department of Air Force
10.2017 - 05.2018
- Detected, inspected and troubleshot problems with different aircraft systems, strengthening F-35 Lightening II Aircraft operations.
- Adjusted, calibrated, and repaired faulty components within diagnostic and operational computer equipment.
- Performed system readiness tests during pre- and post-operational inspections.
- Collaborated with other engineering personnel to integrate test results and diagnostic findings.
- Used programs and specialized software to understand and carry out tasks.
- Set up monitoring systems to maintain surveillance over important components and quickly identify concerns.
- Identified required data and equipment to aid initial acquisition processes during setup phases.
- Operated remote computers and testing equipment to monitor ongoing tests and diagnostics.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Linked computers to network and peripheral equipment.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Configured systems according to prescribed software and hardware frameworks.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
IT Systems Administrator
Department of Air Force
09.2012 - 10.2017
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Oversaw file system and storage upgrades while safeguarding data integrity and redundancy.
- Worked with users to determine areas of technology in need of improved usability.
- Drove continuous improvement of IT governance processes.
- Provisioned new software and hardware for use, following established security policies.
- Completed reports detailing network and systems performance and downtime issues.
- Analyzed complex project server issues and worked on large enterprise and business-critical applications.
- Diagnosed and resolved hardware and software issues.
- Planned and implemented upgrades to system hardware and software.
- Researched and recommended new technologies and strategies for improving system performance.
- Led server infrastructure development, quality assurance, staging and production systems.
- Installed and configured network printers and other peripheral devices.
- Performed network security design and integration duties.
Audio Video Technician
Department of Air Force
02.2010 - 08.2012
- Rendered on-site installation services and support of basic to complex audio and video systems for residential and commercial based clientele.
- Performed systematic and high-quality diagnostic troubleshooting and repair or adjustment to integrated audio-visual systems.
- Created and maintained inventory of AV equipment and created documentation and instructions on proper usage.
- Designed, assembled, and adapted audio or video equipment and related devices.
- Reviewed audio or video detection equipment requests and determined type of equipment to use and best method.
- Maintained projectors and monitors and oversaw maintenance and repairs involving external vendors.
- Performed service and system maintenance as directed.
- Trained event staff on proper use of audio and visual equipment.
- Programmed and operated audio-visual equipment to support seamless live events.
- Created and implemented technical support plans for audio-visual systems.
- Monitored and adjusted sound and lighting levels to optimize live event performance.
- Tested and calibrated audio and visual equipment to verify proper operation.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Pulled and terminated variety of cables.
- Interfaced with customers to explain operation and instill confidence in installed systems.
- Set up projectors, laptops and microphones for live presentations.
- Supported live events with well-controlled lights, sound and video streaming.
Communications Computer Manager
United States Air Force
11.2000 - 02.2008
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
Education
High School Diploma -
Rancho High School
North Las Vegas, NVAssociate of Applied Science - Information Management
Community College of The Air Force
Montgomery, ALAssociate of Science - Information Technology
Community College of The Air Force
Montgomery, ALBachelor of Science - Business Management W/MIS Concentration
Hampton University
Hampton, VAMaster of Science - Information Management Systems
Keller Graduate School of Management
Henderson, NVMaster of Science - Network Communications Management
Keller Graduate School of Management
Henderson, NVSkills
- Compliance auditing
- Data encryption
- Business continuity planning
- Application security
- Intrusion detection
- Patch management
- Disaster recovery planning
- Information governance
- Compliance management
- Data security
- Team collaboration
- Security testing
- Time management
Affiliations
- Association of Information Technology Professionals
Certification
First Aid and CPR/AED Certification
Self Aid and Buddy Care
Timeline
Information Systems Security Officer
Department of Air Force
08.2020 - 10.2021
Security Simulator Computer Technician
Department of Air Force
10.2017 - 05.2018
IT Systems Administrator
Department of Air Force
09.2012 - 10.2017
Audio Video Technician
Department of Air Force
02.2010 - 08.2012
Communications Computer Manager
United States Air Force
11.2000 - 02.2008
High School Diploma -
Rancho High School
Associate of Applied Science - Information Management
Community College of The Air Force
Associate of Science - Information Technology
Community College of The Air Force
Bachelor of Science - Business Management W/MIS Concentration
Hampton University
Master of Science - Information Management Systems
Keller Graduate School of Management
Master of Science - Network Communications Management
Keller Graduate School of Management