Fredericka McGraw
Saint Augustine,FL
Summary
Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.
Overview
25
25
years of professional experience
Work History
Director of Operations
POGO Personnel / Good People Inc
09.2020 - 10.2024
- Extensive knowledge of Government contracts to include Federal, State and County with proposals, invoicing, security clearances and (FSO) Facility Security Officer experience
- Served as the POC recruiter for US Marine Corps Camp Pendleton clients with over fifty contract personnel onsite and oversaw the Project/Branch Manager and recruit for the company’s three large contracts with the County of Los Angeles
- Performs Annual Government Audits and performs other duties or special projects as assigned
- Responsible for ensuring all State licenses and Government certifications were accurate and current
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Responsible for monitoring, supporting, and identifying workable solutions to meet or exceed operational goals and objectives
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
Personnel Manager / Regional Director
POGO Personnel / Good People
10.2003 - 09.2020
- Direct recruiting operations for the company’s various business sites around the U.S., serving as a Contract Project Manager, and functioning as a principal business manager and recruiter in daily operations with extensive knowledge with Government contracts
- Collaborate with potential clients to determine staffing requirements
- Supervise and manage recruiting, screening, interviewing, testing, hiring, and placement of personnel
- Routinely display an expert knowledge of Service Contract Act, and Federal Wage Determination requirements: experienced in compliance with requirements of State regulatory agencies across the U.S
- Placed and was Project Manager for 65+ Engineers within 6 weeks for large government contract at Camp Pendleton to include Architects, Civil Engineers, Structural Engineers, Electrical Engineers, IT Telecommunication Project Managers, Environmental Engineers & Mechanical Engineers
- Manage the maintenance of personnel files for both permanent corporate staff and temporary personnel and supervise validation and completion of weekly payroll
- Provide oversight of invoicing processes, supervising electronic government invoicing on Wide Area Workflow (WAWF)
- Served as the Project Manager for US Marine Corps Camp Pendleton clients with over 80 contract personnel onsite
- Given the scope of our business with the Federal Government and Department of Defense activities, my strong knowledge of FAR and DFAR provisions relative to government contracting of staffing is invaluable, significantly reducing the risk of the company and our clients in these placements
- Proficient in the use of computer technology, including Microsoft Office Word, Excel & Outlook as well as the interface with and use of our databases Tempware, PeopleSoft & Adapt/Bond
- Ranked in the top ten as one of 250 recruiters for six out of 9 years and ranked #1 twice!
Personnel Supervisor
Select Personnel
02.2000 - 10.2003
- As Personnel Supervisor, primary duties included recruiting, screening, interviewing, testing, and hiring new applicants
- Served as the primary point of contact for Select’s largest local client, the City of Bakersfield
- Routinely composed and posted job openings through a variety of mediums
- Also, maintained personnel files for employees for both permanent and temporary employees at this location
- In 2002, ranked second in the company for employee placements
Collections
Select Personnel
09.1999 - 02.2000
- Served as the Regional Collections Officer overseeing four branches in Kern County
Education
Placement Specialist Certification Program -
Select Personnel
Bakersfield, CA01.2000
Associate of Arts -
Orange Coast College
Costa Mesa, CA01.1998
Skills
- Contract Negotiation
- Procurement
- Project Management
- Staff Training
- Multitasking Abilities
- Problem-solving abilities
- Reliability
- Customer Relationship Management
- Adaptability
- Competitive Analysis
- Oversee administrative functions
- Communication
- Manage operations
DOD Clearance
Current Top Secret (T-5)
Timeline
Director of Operations
POGO Personnel / Good People Inc
09.2020 - 10.2024
Personnel Manager / Regional Director
POGO Personnel / Good People
10.2003 - 09.2020
Personnel Supervisor
Select Personnel
02.2000 - 10.2003
Collections
Select Personnel
09.1999 - 02.2000
Associate of Arts -
Orange Coast College
Placement Specialist Certification Program -
Select Personnel
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