Frederico Adams
Atlanta,GA
Summary
Dynamic and results-driven professional with a proven track record in enhancing guest satisfaction and effective problem-solving. Skilled in inventory tracking and building strong interpersonal relationships, excelling in fast-paced environments to ensure seamless operations and exceptional service delivery. A flexible approach combined with strong verbal skills aids in achieving successful team leadership.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Concierge Representative
Gathering Spots
Atlanta, GA
01.2024 - 12.2024
- Ensured guest satisfaction by providing prompt solutions to any complaints or issues that arose during their stay.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Spoke with patrons to make conversation, answer questions or to respond to complaints.
- Assisted in coordinating special requests from VIP guests.
- Maintained confidentiality of guest information and transactions.
- Coordinated with housekeeping staff to ensure rooms were cleaned properly and all amenities were stocked according to standards.
Stock Replenisher Clerk
Kroger
09.2021 - 12.2023
- Check product quality to ensure freshness.
- Review 'sell by' dates, and take appropriate action.
- Label, stock, and inventory department merchandise.
- Report product ordering, shipping discrepancies, to the department manager.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Received training on proper safety procedures when handling hazardous materials such as cleaning supplies or chemicals.
Product Placement / Lift Operator
Walmart Distribution Center
11.2018 - 03.2020
- Transport’s freight pulls merchandise, replaces freight, fills daily orders, and controls freight flow when operating moving equipment in a safe and correct manner.
- Transports and delivers freight to appropriate areas of the facility in an accurate and timely manner.
- Tells management about unsafe working conditions, damaged products, or improper procedures in the facility.
- Operates moving equipment in a safe and correct manner
Education
Atlanta Metropolitan College
Atlanta, GA01.2018
High school or equivalent - College preparatory courses
South Atlanta High school
01.2015
Skills
- Team Leadership
- Strong Verbal Skills
- Flexible Problem-Solving
- Time management
- Inventory tracking
- Interpersonal skills
- Problem solving
- Strong multitasking
Certification
- Communication and Leadership, Course Era, 01/01/17
- Customer Service Course, Oxford Home Study, 01/01/18
Timeline
Concierge Representative
Gathering Spots
01.2024 - 12.2024
Stock Replenisher Clerk
Kroger
09.2021 - 12.2023
Product Placement / Lift Operator
Walmart Distribution Center
11.2018 - 03.2020
Atlanta Metropolitan College
High school or equivalent - College preparatory courses
South Atlanta High school
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