Fredesha Calvin
City of Jacksonville
Jacksonville,Florida
2
Languages
1
Certification
6
years of professional experience
Dedicated Service Industry Professional experienced in enhancing operational efficiency and customer satisfaction. Delivered results through collaborative teamwork and adaptability in fast-paced environments. Emphasized effective communication and problem-solving to drive successful outcomes.
Work History
Crew Member
10 Months- Delivered exceptional customer service in high-volume setting
- Executed cash transactions with precision with accuracy and accountability
- Achieved productivity standards in high-pressure situations
Lifeguard
5 Years 4 Months- Monitored and enforced safety regulations to maintain a secure swimming environment
- Led rescue operations and coordinated team responses during emergencies
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, providing first aid and rescue assistance as needed.
- Maintained cleanliness and organization of pool areas to promote a safe environment.
Warehouse Associate
5 Months- Achieved and surpassed productivity benchmarks to support warehouse operations
- Ensured accuracy in inventory and order fulfillment, contributing to efficient logistics
- Operated warehouse equipment to efficiently move inventory within storage areas.
- Packaged and labeled products accurately for timely shipping and delivery.
- Inspected incoming shipments for quality and completeness, ensuring accurate stock levels.
Team Member
- Guided customers through purchase decisions and resolved inquiries
- Maintained organized sales floor and managed inventory control
- Assisted customers with product selection and ensured a positive shopping experience.
- Maintained cleanliness and organization of sales floor to enhance visual appeal.
- Operated cash register efficiently, processing transactions accurately and quickly.
Warehouse Associate
8 Months- Achieved productivity benchmarks ahead of schedule
- Ensured accuracy in inventory and order fulfillment, reducing errors
- Operated forklifts and pallet jacks for efficient material handling.
- Conducted inventory counts to ensure accuracy and consistency in stock levels.
- Sorted and organized products for optimal warehouse layout and accessibility.
Page & Messenger
- Delivered confidential documents to ensure timely access for stakeholders
- Assisted with daily administrative tasks in office environment
- Assisted in maintaining accurate and organized library collections to enhance user experience.
- Supported patrons with information retrieval, ensuring efficient access to resources.
- Operated library systems for cataloging and circulation, streamlining processes for staff and users.
Teen Attorney
- Advocated for peers in structured mock legal proceedings, enhancing understanding of legal processes
- Cultivated persuasive speaking and analytical skills through participation in legal simulations
- Researched case law to support client arguments and enhance litigation strategies.
- Drafted legal documents, including briefs and contracts, ensuring compliance with regulations.
- Assisted in trial preparation by organizing evidence and preparing witness statements.
Security Officer
10 Months- Implemented access control measures to restrict unauthorized entry into premises.
- Monitored security systems and conducted regular patrols to ensure facility safety.
- Responded promptly to incidents, ensuring appropriate documentation and reporting procedures were followed.
- Assisted in training new staff on security protocols and emergency response procedures.
Federal Student Aid Call Service Representative
4 Months- Provided exceptional customer support, resolving inquiries and issues efficiently.
- Assisted in processing service requests, ensuring timely responses to client needs.
- Documented interactions accurately in CRM systems to maintain service records.
- Collaborated with team members to enhance service delivery and streamline operations.
Education
High School Diploma
Bachelor of Arts - Law
Skills
Collaboration Techniques
Sales Support
Effective Communication
Inventory Management
Administrative Support
Operational Support
Record Keeping
Teamwork and collaboration
Problem Solving
Data Entry
Customer support
Collaboration skills
Accomplishments
- Led and managed teams of 5+ individuals without prior leadership experience
- Completed projects ahead of schedule with 100% accuracy
- Sold out of products daily in competitive sales environments
- Achieved 50%+ profit margins within 48 hours
- Recognized as a strong team leader and motivator
- Consistently exceeded performance expectations
Certification
- First Aid/CPR Certified
- security license
- Med tech license
- Twic Card
ENTREPRENEURIAL EXPERIENCE
- Independent Sales & Product Management
- Sold products in competitive markets with daily sell-outs
- Maintained profit margins exceeding 50% within two days
- Built repeat customer base through strong interpersonal skills
- Demonstrated exceptional closing and persuasion ability
Languages
English
Native or Bilingual
Arabic
Limited Working
Timeline
Federal Student Aid Call Service Representative
Maximus
01.2025 - 05.2025Read More
Warehouse Associate
Amazon
12.2024 - 05.2025Read More
Warehouse Associate
Amazon
12.2024 - 08.2025Read More
Security Officer
Allied Universal Security Services
04.2024 - 02.2025Read More
Lifeguard
City of Jacksonville
05.2020 - 09.2025Read More
Crew Member
McDonald’s
03.2020 - 01.2021Read More
Teen Attorney
Read More
Page & Messenger
Read More
Team Member
Target
Read More
Edward H White High School
High School Diploma
Read More
Saint Thomas University
Bachelor of Arts from Law
Read More