Fredrecia Holton
Orlando,FL
Summary
To obtain a secure responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
20
20
years of professional experience
Work History
Brand Ambassador
A+ Plus Staffing
01.2021 - 01.2024
- Promote Company Products, Educate Potential Clients about the Brand, Work Closely with Sales and Marketing to Campaign Social Media Content, Track Customer Preferences
Triage, Insurance Coordinator, Intake Care Coordinator
ProHealth Pharmacy Solutions
Maitland, FL
01.2014 - 01.2020
- Answer incoming calls and triage to appropriate personnel, Verify patient's insurance, Run Test Claims for Medicare Part D, Qualify Patients under Medicare Guidelines for Medicare Covered Therapies, Enter required date into Computer System, Obtain and Manage incoming faxes and send to appropriate personnel, Inform Case Managers of required documentation needed, Obtain and Manage Authorizations and notifying appropriate personnel, Electronically file all medical documentation into appropriate system, Complete appropriate required admissions form, Comply with all policies and procedures, Maintain confidentiality of patients and their personal information, Maintain complete, organized and accurate files for all patients relating to coordination of services, case management, nursing & Timely completion of all daily, weekly, monthly, quarterly and annual reporting requested or required by Intake Director or ProHealth Medical, Identification and resolution of any and all case coordination complaints, concerns or deficiencies with written documentation, Professional and courteous interface with internal and external personnel participating in patient care coordination., Closing duties and available flex schedule duties as directed by Intake Director, Active involvement in QA&I activities: monitoring assigned outcome indicators and work towards achievement of established goals and expectations, Review Audit one on one meetings with teams members, Implement plans of improvement when necessary, Team Lead that coached and trained employees which led to increasing the company's revenue by 60%
Medical Records
Stat Imaging Solutions
Orlando, FL
01.2013 - 01.2014
- Responsible for daily preparation of records, Scan records, Verify discharged patients records, Code documents/records, Verify patient information by name, dob, mrn, Release records
Infant/Toddler Teacher
Creative Kids Connection
Orlando, FL
01.2011 - 01.2013
- Interact and care effectively for the needs of children, including in health, hygiene and safety, Develop high reach based curriculum, Lead craft sessions with children, Coordinate and supervise children's activities, Write monthly center newsletter, Foster relationships with children and parents from diverse cultural backgrounds and build community involvement, Work effectively with culturally diverse clients and co-workers
Medical Records
Community Health Centers
Orlando, Florida
01.2009 - 01.2007
- Communicating (via phone, email, or fax) with physicians, providers, and hospitals to request medical records, Scanning medical records and distributing appropriately, Compiling, verifying, and filing medical records, Follow HIPPA Guidelines, Prepare for Audits, Secure Patient Information, Maintain correspondence log; perform routine clerical tasks, Organize and file loose reports or other medical record documents; copy all medical records as requested; ensure that appropriate consents, subpoena and other medical record forms are complete upon request for a copy of medical record; obtain authorization from administration, Create 'new' patient folder for each patient
Substitute Teacher
Kelly Educational Staffing
Orlando, FL
01.2011 - 01.2006
- Lesson Plans, Monitored classroom behavior, Advised students of assignment, Maintained class attendance
Long Term Recovery Training Department
Federal Emergency Management Agency
Orlando, FL
01.2006 - 01.2005
- Maintained daily attendance, As course manager prepare and present briefings to training audiences, Collect and analyze participant information/ability to collect and analyze data, Prepare reports/skill in preparing reports/accurate and complete, Craft and apply solutions to classroom issues and problems, Monitor classrooms to identify problems, issues and best practices, Coordinate with Logistics, Planning, and Administration Sections, Instruct computer courses (Keyboarding, Word, Excel, PowerPoint, and Access)
Data Entry Specialist/Customer Service Representative
Spherion
Orlando, FL
01.2004 - 01.2000
- Administrative assistant for the Orange County Commissioner's Office, Maintained records for the Orange County Courthouse, Recorded hearings for Orange County Property Appraising, Filed paperwork for the Orange County Housing and Development Office, Data entry for Eckerd's Drug Store and Orange Lake Resort, Public Safety Specialist for Government Information Center
Medical Documentation Coordinator
Custom Staffing
Orlando, FL
01.2011
- Performed comprehensive data collection related to Medicare Optimization Function, Organized daily Chart Reviews based on office location, appointment time, and volume of members, Supported Clinical Documentation Analyst, Retrieved and prepared medical records, Scanned records utilizing a laptop, Saved each documentation following department procedures, Uploaded documentation to the departmental database, Performed additional duties and responsibilities as assigned by management, Secured Patient Information
Medical Front Office Coordinator
All Medical Personnel
Orlando, FL
01.2007
- Answered phones, Greet Patients, Insurance Verification, Authorizations, Lab Results, Appointment setting/Cancellations, Check in/out patients, Collected Co-pays, Patient Registration, Input Patient Data in System, Charting, Filing, Faxing, Scanning, Credit Card Machines, Electronic Medical Records, Posting Payments/Billing
Admissions Director/Social Services/Receptionist
The Parks Healthcare and Rehabilitation Center
Orlando, FL
01.2004
- Admissions Director, Interim Social Services Director, Rotating receptionist
Education
Data Analytics -
Merit America
06.2024
Child Care Center Management Specialization (CDA and Director's Credential) -
Seminole State College
07.2012
Bachelor of Science in Healthcare Administration -
Florida Metropolitan University
07.2004
Attended Courses in Business Education -
Florida Agricultural and Mechanical University
High School Diploma -
Cypress Creek High School
45 hr Introductory Childcare Training Certificate -
Department of Children and Families
Special Skills And Abilities
- CPR Certified
- Collaborator and a diligent worker with effective communication and organizational skills
- Detail oriented
- Adaptive person that accepts supervision and able to supervise others
- Computer knowledge - SQL, R Programming, Data Analytics, Word, Excel, PowerPoint, Access, Internet Savvy, Progress Book, Medisoft, Allscripts, E-Clinical Works, Medical Manager, ProCare, EMR/EHR, DCS, Home Care Net, Cerner, Epic, Navihealth, Curaspan, Zirmed, CE2000, HomeCareNet
- Type 60 wpm and can operate most office equipment (Fax, Scanner, Copier, Phones, Projector, Smart-board)
- Ability to work under pressure and adhere to strict deadlines
- Ability to work independently without direct supervision
Timeline
Brand Ambassador
A+ Plus Staffing
01.2021 - 01.2024
Triage, Insurance Coordinator, Intake Care Coordinator
ProHealth Pharmacy Solutions
01.2014 - 01.2020
Medical Records
Stat Imaging Solutions
01.2013 - 01.2014
Infant/Toddler Teacher
Creative Kids Connection
01.2011 - 01.2013
Substitute Teacher
Kelly Educational Staffing
01.2011 - 01.2006
Medical Documentation Coordinator
Custom Staffing
01.2011
Medical Records
Community Health Centers
01.2009 - 01.2007
Medical Front Office Coordinator
All Medical Personnel
01.2007
Long Term Recovery Training Department
Federal Emergency Management Agency
01.2006 - 01.2005
Data Entry Specialist/Customer Service Representative
Spherion
01.2004 - 01.2000
Admissions Director/Social Services/Receptionist
The Parks Healthcare and Rehabilitation Center
01.2004
Data Analytics -
Merit America
Child Care Center Management Specialization (CDA and Director's Credential) -
Seminole State College
Bachelor of Science in Healthcare Administration -
Florida Metropolitan University
Attended Courses in Business Education -
Florida Agricultural and Mechanical University
High School Diploma -
Cypress Creek High School
45 hr Introductory Childcare Training Certificate -
Department of Children and Families
Similar Profiles
ROBERT D. BENARDROBERT D. BENARD
Forklift Operator/Driver at Accurate Staffing, MS-IL Staffing, Prologitix Staffing, Geodis, GNC, ChewyForklift Operator/Driver at Accurate Staffing, MS-IL Staffing, Prologitix Staffing, Geodis, GNC, Chewy
Emily ClaudioEmily Claudio
Bursar/Accounts Receivable at Staffing Agency- Creative Financial Staffing— University of HartfordBursar/Accounts Receivable at Staffing Agency- Creative Financial Staffing— University of Hartford
SHASJ NAE MILLERSHASJ NAE MILLER
Bbraun Medical at Remedy Staffing Intelligent StaffingBbraun Medical at Remedy Staffing Intelligent Staffing
Kenisha HusbandsKenisha Husbands
Greeter at Launch Entertainment ParkGreeter at Launch Entertainment Park
Andrew LaskowskyAndrew Laskowsky
General Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, MitsubishiGeneral Manager / Executive Manager at Feddon Automotive Group – Valley Chevrolet, GMC, CDJR, Mitsubishi