Fredrica Adams
Avondale,Arizona
Summary
Detail-oriented professional with strong organization and time management skills. Experience in data entry, guest relations, and process streamlining. Ready to enhance customer experiences and operational efficiency in a dynamic environment.
Knowledgeable team member with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Mile Marker, Az-86 #74, Sells, AZ 85634
03.2021 - 07.2021
- Prepared sandwiches according to customer specifications ensuring quality and freshness.
- Maintained cleanliness of workstations and dining areas adhering to health standards.
- Assisted customers in selecting menu items, enhancing overall dining experience.
- Operated cash register efficiently processing transactions accurately and quickly.
- Stocked ingredients and supplies, ensuring availability for peak hours.
- Implemented food safety practices reducing risk of contamination.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
Receptionist
Havasupai Tribal Office
Supai, AZ
08.2022 - 08.2022
- Addressed guest concerns promptly, fostering positive relationships and improving satisfaction levels.
- Supported administrative tasks, including filing and data entry, contributing to overall office efficiency.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed guest check-in and check-out processes efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Environmental Protection Specialist
Havasupai Environmental Department
Supai, AZ
06.2022 - 08.2022
- Conducted environmental assessments to identify compliance with regulations and best practices.
- Collaborated with community stakeholders to promote sustainable environmental initiatives.
- Assisted in the implementation of waste management programs to minimize environmental impact.
- Conducted detailed site investigations to identify sources of contamination, ultimately leading to successful clean-up efforts.
- Optimized resource use by identifying opportunities for recycling or repurposing materials throughout business operations, reducing overall waste generation significantly.
- Managed environmental projects from inception to completion, ensuring timely delivery and adherence to budget constraints.
Waste Picker
Havasupai Solid Waste
Supai, AZ
12.2022 - 12.2022
- Operated material handling equipment to efficiently pick and sort waste items for disposal.
- Ensured compliance with safety protocols while maintaining a clean and organized work environment.
- Collaborated with team members to optimize picking routes and reduce processing time.
- Conducted quality checks on picked materials to ensure accuracy in waste categorization.
Elder Program Kitchen Helper
Havasupai Elderly Program
Supai, AZ
12.2022 - 03.2023
- Assisted in meal preparation and assembly for elderly program clients.
- Maintained cleanliness and organization of kitchen areas, ensuring compliance with health standards.
- Supported senior staff in managing inventory and ordering kitchen supplies efficiently.
- Collaborated with team members to streamline food service processes during peak hours.
- Provided exceptional customer service by addressing dietary needs and preferences of clients.
- Participated in menu planning sessions, contributing ideas for nutritious meal options for seniors.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Operated standard kitchen equipment with focus on safety and sanitation.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
Animal Control Officer
Havasupai Animal Control Department
Supai, AZ
10.2024 - 11.2024
- Enforced local animal regulations to ensure community safety and compliance.
- Responded to animal-related emergencies, providing immediate assistance and care.
- Conducted investigations on reported animal cruelty cases, documenting findings thoroughly.
- Educated the public on responsible pet ownership and wildlife interaction best practices.
Cashier
Havasupai Store
Supai, AZ
10.2024 - 11.2024
- Processed customer transactions efficiently using point-of-sale system.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with product inquiries and recommendations.
- Collaborated with team to manage inventory levels effectively.
- Ensured cleanliness and organization of checkout area at all times.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Housing Assistant
Havasupai Housing Department
Supai, AZ
12.2024 - 01.2025
- Facilitated communication between residents and housing department to address housing concerns
- Assisted in processing housing applications to ensure timely approvals
- Coordinated maintenance requests, improving response times for resident issues
- Maintained accurate records of tenant activities and housing inventory
Short Order Cook
Havasupai Cafe
Supai, AZ
02.2025 - 02.2026
- Maintained cleanliness and organization of kitchen workspace to ensure food safety standards.
- Understood cooking techniques and fundamentals to maximize safe food handling.
- Consistently maintained personal hygiene standards as well as the cleanliness of workstations, utensils, and equipment.
- Collaborated with team members to streamline food preparation and service processes.
- Assisted in inventory management by tracking ingredient usage and minimizing waste.
- Adapted recipes for special dietary needs, ensuring customer satisfaction with meals.
- Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
- Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
- Proactively addressed customer concerns or complaints, working to find satisfactory solutions in a timely manner.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
Receptionist
Havasupai Lodge
Supai, AZ
02.2026 - 03.2026
- Managed front desk operations, greeting guests and providing information on lodge amenities.
- Handled phone inquiries, ensuring timely responses to guest requests and reservations.
- Assisted in maintaining cleanliness and organization of reception area, enhancing guest experience.
- Coordinated check-in/check-out processes, streamlining operations for efficient guest flow.
- Utilized reservation software to update bookings and manage room availability accurately.
- Collaborated with housekeeping staff to ensure timely room readiness for incoming guests.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma -
Grad Solutions
5336 N 19th Ave, Phoenix, AZ 8501503-2026
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Greeting and seating clients
Timeline
Receptionist
Havasupai Lodge
02.2026 - 03.2026
Short Order Cook
Havasupai Cafe
02.2025 - 02.2026
Housing Assistant
Havasupai Housing Department
12.2024 - 01.2025
Animal Control Officer
Havasupai Animal Control Department
10.2024 - 11.2024
Cashier
Havasupai Store
10.2024 - 11.2024
Waste Picker
Havasupai Solid Waste
12.2022 - 12.2022
Elder Program Kitchen Helper
Havasupai Elderly Program
12.2022 - 03.2023
Receptionist
Havasupai Tribal Office
08.2022 - 08.2022
Environmental Protection Specialist
Havasupai Environmental Department
06.2022 - 08.2022
Sandwich Artist
SUBWAY®Restaurants
03.2021 - 07.2021
High School Diploma -
Grad Solutions