Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fredrick Amusu

American Fork

Summary

Results-driven professional with a proven track record of success in launching and advancing careers. Full-time opportunity sought to leverage extensive experience in life insurance policies and client relationship management to drive sales and exceed performance goals. Skilled in guiding clients through complex decision-making processes, assessing risks, and developing strategic plans for superior outcomes. Committed to upholding a solid work ethic, integrity, and dedication to achieving excellence within your esteemed organization.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

The Alliance( Independent Agent)
09.2024 - Current
  • Developed customized life insurance plans tailored to client needs and financial goals.
  • Conducted thorough risk assessments to determine appropriate coverage levels for clients.
  • Educated clients on policy options, benefits, and potential risks to facilitate informed decisions.
  • Collaborated with underwriting teams to expedite policy approvals and enhance customer satisfaction.

Machine Operator

Megadiamond A Schlumberger Company
06.2018 - Current
  • Team lead: I’m in charge to oversee the production of polycrystalline synthetic Diamond making sure employees reach company goal, while adhering to safety standards set in place and following manufacturing procedures etc.

Payroll Specialist

Sykes / Intuit QuickBooks
03.2015 - 06.2018
  • Assisted customers with Intuit payroll software
  • Trouble shooting Quick Book software with customer
  • Answered payroll questions and created payroll checks.
  • Launched correction cases with W2s amendment using (Quick Base software, Salesforce and Excel Microsoft Office)
  • Specialize in QuickBooks Desktop and Intuit Online Payroll

Receiving Associate

WALMART
11.2014 - 12.2015
  • Receiving Associate (General Retail)

Paralegal

Lexington Law Firm
08.2014 - 02.2015
  • Worked under Lexington Law Firm and assisted customers in relationship to understanding their credit report and utilized my upselling skills in helping them learn about credit repair and how it can improve their credit scores.

Customer Service Representative

CONVERGYS
04.2013 - 07.2014
  • Handled customer inquiries, complaints and general billing questions
  • Basic troubleshooting
  • Calmed angry callers, repaired trust and promoted company values and goals
  • Employee of the month for June 2014 in a company with over 300 employees, for outstanding performance
  • Placed as a mentor to assist new hires
  • Granted a pay raise for consistently being punctual
  • Part of a team that was #1 on the floor and was one of the top ten agents

Education

High School Diploma -

Jomal Comprehensive College
05.2007

Associate - BUSINESS MANAGEMENT

UTAH VALLEY UNIVERSITY
Orem, UT

Skills

  • Proficient in telephone etiquette
  • Efficient at acquiring new skills
  • Analytical problem solver
  • Collaborative team member
  • Cultivating collaborative partnerships
  • Excel proficiency
  • Word processing
  • Experienced in creating PowerPoint presentations
  • Service excellence
  • Sales experience
  • Proficient in English
  • Application troubleshooting proficiency
  • Experience with Salesforce
  • Payroll administration skills
  • Tax preparation skills
  • Experience in selling insurance policies

Certification

life insurance license

  • Licensed

Timeline

Life Insurance Agent

The Alliance( Independent Agent)
09.2024 - Current

Machine Operator

Megadiamond A Schlumberger Company
06.2018 - Current

Payroll Specialist

Sykes / Intuit QuickBooks
03.2015 - 06.2018

Receiving Associate

WALMART
11.2014 - 12.2015

Paralegal

Lexington Law Firm
08.2014 - 02.2015

Customer Service Representative

CONVERGYS
04.2013 - 07.2014

Associate - BUSINESS MANAGEMENT

UTAH VALLEY UNIVERSITY

High School Diploma -

Jomal Comprehensive College

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