Ambitious professional with 10+ years of experience in public safety, investigations, risk assessment, labor management and leadership positions. Proven ability to construct, lead, and implement initiatives that positively impact the overall image, strategic goals, and culture of an organization.
Overview
16
16
years of professional experience
Work History
Union President
Fraternal Order of Police Lodge 10
01.2015 - 09.2024
Provided visionary leadership to a 240 person unit, representing interests of members in negotiations with management and government agencies
Successfully negotiated collective bargaining agreements, resulting in improved wages, benefits, and working conditions for union members
Developed and implemented strategic initiatives to increase union membership and engagement
Advocated for legislative and policy changes to protect workers' rights and promote social justice
Collaborated with other union officials, community organizations, and political leaders to advance common goals and initiatives
Represented members involved in internal affairs investigations, grievances, and arbitration hearings
Instrumental in reviewing, revising, and crafting new policy and procedures for the agency to conform with current practices
Completed annual renewal process with Public Employee Relations Commission (PERC)
Initiated and handed employee discipline grievances and demand for arbitration.
Police Detective
Clearwater Police Department
10.2014 - 09.2024
Conducted efficient and timely investigations of various levels of crime in a professional manner
Demonstrated leadership skills by efficiently leading teams within the agency and executing safe and policy compliant procedures
Met deadlines by completing reports that were reviewed and approved by the State Attorneys Office
Displayed sound judgement while under pressure, including life-threatening situations, to maintain safety within the community
Participated in community events to minimize the gap between police officers and the community
Investigated complex road traffic accidents, directing emergency services, and provided CPR and first aid to citizens prior to the arrival of paramedics
Testified in front of federal and state judges for high profile crimes
Helped strengthen community relations by attending and organizing meetings and events within the community to focus on specific problems
Strategized and operated high-level surveillance to address specific problems within the city
Successfully led investigations on high-level crimes and completed investigations in a timely manner, which helped significantly reduce the crime rate in the assigned zone within the city
Worked with the Drug Enforcement Agency, Federal Bureau of Investigations, Bureau of Alcohol, Tobacco, and Firearms, Federal Department of Law Enforcement and various federal agencies on various high-level cases
Conducted through risk assessment investigations of high level targets, to gather enough credible intel to write and execute search and seizure warrants that were reviewed and approved by local and federal judges
Maintained composure in high-stress situations while operating in an undercover capacity and conducting tactical level surveillance
Coordinated plans and operations to brief local and federal agents on the execution of search warrants in a safe manner
Participated in high-risk arrest operations which confidentiality was crucial to the operation
Assigned to the following units within my tenure; Field Training Officer, Community Problem Response Officer, Vice & Narcotics Detective, Financial Crimes Detective.
Police Officer
Pinellas Park Police Department
10.2013 - 10.2014
Conducted witness interviews and gathered details regarding incidents to determine best course of action.
Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
Investigated and reported crimes, accidents, offenses, and damage to property.
Enforced traffic laws and ordinances through visual observation and radar speed detection.
Conducted preliminary investigations at scenes of major crimes.
Apprehended suspects, read Miranda Rights, and transported offenders to jail.
Patrolled assigned areas to prevent and detect roadway crimes.
Apprehended offenders and conducted interviews and interrogations.
Secured crime scenes, gathered evidence, and questioned witnesses.
Director of Operations
People's Choice Entertainment
01.2012 - 01.2014
Managed day to day operations of business
Scheduled entertainment for events such as DJs, Lighting Specialist, Event Planners
Managed finances to make sure entertainment cost are kept with client budgets
Analyzed company's yearly budgets to make sure company is staying within the planned amount for the year
Handled client introduction meetings.
Oversaw day-to-day production activities in accordance with business objectives.
Achieved team goals through formalized training plans, coaching, and performance management.
Monitored budget and utilized operational resources.
Analyzed customer feedback and identified areas for improvement to drive business success.
Customer Service Rep
General Dynamics Information Technology
07.2012 - 02.2013
Responsible for providing superior customer service to Medicare beneficiaries
Responsible using peace of mind skills to deliver difficult messages to customers
Responded to customer requests for products, services, and company information.
Increased efficiency and team productivity by promoting operational best practices.
Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Investigated and resolved customer inquiries and complaints quickly.
Cross-trained and backed up other customer service managers.
Customer Service Rep (Retention)
Alorica Inc.
01.2012 - 07.2012
Responded to customer requests for products, services, and company information.
Investigated and resolved accounting, service and delivery concerns.
Identified and resolved discrepancies and errors in customer accounts.
Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Maintained up-to-date knowledge of product and service changes.
Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Program Instructor
School District of Hillsborough County H.O.S.T. Program
08.2008 - 05.2011
Responsible for training staff members and conducting weekly staff meetings
Responsible for maintaining the ledger books and parents payments
Responsible for the safety of all children and employees
Establishes and maintains standards for acceptable student behavior using appropriate techniques
Responsible for inbound phone calls from parents needing assists getting their kids into the H.O.S.T program
Taking inbound phone calls from School District administrative staff seeking assists
Responsible for outbound phone calls to Federal agencies to help parents get assistance with funding to put their children in the H.O.S.T Program.
Led group of 15-30 children in instructional setting, maintaining high standards for behavior and safety.
Served as positive role model for children in program through appropriate dress, speech, attitude and courtesy.
Education
Labor Arbitration Institute
Tampa, FL
05.2022
Police Academy Graduate -
St Petersburg College
St. Petersburg, FL
08.2013
Wharton High School Graduate -
Wharton High School
Tampa, FL
06.2008
Skills
Contract Negotiations
Discipline Review / Investigation
Able to write and present clear, concise reports, memorandums, directives, speeches, and letters
Collective bargaining principles
Labor law, grievance, and arbitration experience
Experience in collaborating and maintaining effective working relationships with officials, department directors, team members, public, and community leaders
Communication
Strategic planning
Advocacy
Leadership
Policy analysis and revision
Community organizing
Conflict resolution
Law enforcement
Surveillance
Crisis Intervention
Loss Prevention
Criminal Investigations
Customer Service
Case Management
Social Work
Financial Crimes
Investigative Techniques
Courtroom Testimony
Word, Excel, PowerPoint, Outlook
Preparing written reports, research, and survey data and in oral communications
Stakeholder Management
Legal Compliance
Recruitment Strategies
Policy Development
Financial Management
Company Representation
Media Relations
Employee Relations
Community Service
Active member of International Masons & Order Of Eastern Star- March 2012- Present
President of Tampa City Joint Council- January 2017- December 2018
State of Florida Fraternal Order Of Police Labor Council Committee 2020- Present
Travel
Relocation: within the state of Florida
Timeline
Union President
Fraternal Order of Police Lodge 10
01.2015 - 09.2024
Police Detective
Clearwater Police Department
10.2014 - 09.2024
Police Officer
Pinellas Park Police Department
10.2013 - 10.2014
Customer Service Rep
General Dynamics Information Technology
07.2012 - 02.2013
Customer Service Rep (Retention)
Alorica Inc.
01.2012 - 07.2012
Director of Operations
People's Choice Entertainment
01.2012 - 01.2014
Program Instructor
School District of Hillsborough County H.O.S.T. Program