FREDRICK ROBITZSCH

Our market focus is on giving customers what they want in three key areas. As a broadband connectivity provider, our high-speed fiber and wireless broadband networks connect people and businesses across the U.S. As a software-based entertainment provider, we deliver compelling entertainment experiences through HBO Max and AT&T TV. As part of the job we manage each customers account to see what are the best ways to help the customer with any AT&T service.

• Enhanced team performance by implementing effective project management strategies and providing consistent guidance.
• Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
• Increased client satisfaction through thorough analysis of project requirements and delivering high-quality results.
• Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
• Developed comprehensive training programs, resulting in improved employee skillsets and increased productivity.
• Played a pivotal role in securing new business opportunities through tailored proposals and presentations.
• Optimized resource allocation by closely monitoring budgets and adjusting as needed to ensure financial goals were met.
• Mentored junior associates, fostering professional growth and helping them reach their full potential.
• Conducted in-depth research to inform decision-making processes and support strategic planning initiatives.
• Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
• Boosted overall team morale by creating a positive work environment and encouraging open communication channels among colleagues.
• Implemented process improvements that led to significant time savings and increased accuracy in deliverables.
• Proactively identified potential risks, developing mitigation plans to minimize impact on project timelines or outcomes.
• Leveraged industry expertise to provide valuable insights during internal discussions, contributing to the development of innovative solutions for clients.
• Championed best practices in quality assurance, consistently delivering error-free work products that exceeded client expectations.
• Skillfully negotiated contracts, securing favorable terms for both the organization and its clients while maintaining mutually beneficial relationships.
• Actively participated in organizational development initiatives like workshops or seminars, contributing valuable insights based on experience.
• Effectively managed multiple competing priorities while maintaining focus on delivering exceptional results for clients and the organization.
• Established robust reporting systems that provided accurate data for informed decision-making at all levels of management.
• Played a key role in driving business growth by identifying potential areas of expansion and presenting strategic recommendations to senior leadership.
• Trained and supported new team members, maintaining culture of collaboration.
• Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
• Served as liaison, facilitating communication between management and associates.

Installed, maintained and troubleshooted U-verse premise networking systems for the ISP. Primary duties including; the installation of all data cable and low voltage wiring, installing and maintaining all network interfacing devices both hardware and software components, troubleshooting residential and small business networks from a hardware and wiring approach.

• Improved customer satisfaction by efficiently troubleshooting and repairing wire-related issues.
• Enhanced network performance for clients by conducting regular maintenance on wiring systems.
• Reduced service downtime by promptly addressing and resolving wire connectivity problems.
• Installed new wiring systems, ensuring optimal functionality and adherence to safety standards.
• Collaborated with fellow technicians to complete complex wiring projects within tight deadlines.
• Increased efficiency by regularly inspecting and updating wire system blueprints as needed.

Enforces local, state and federal laws in the Detention Center and throughout Pickens County; responds to and investigates Detention Center incidents, crimes and suspected criminal activity and takes appropriate action; performs general law enforcement duties as necessary. Completes and maintains required paperwork.

• Enhanced inmate security by conducting regular cell checks and monitoring daily activities.
• Maintained a safe environment for inmates and staff through effective communication and adherence to established protocols.
• Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
• Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
• Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
• Improved facility safety by performing thorough inspections of cells, common areas, and property for contraband or damage.

MasTec SmartTech Experts are field based, service driven, professional technicians that provide in home delivery, set-up and installation of satellite TV, broadband, DIY security and smart-home products. We believe if you are passionate, knowledgeable, talented you should be paid for it! Performance based compensation and sales incentives for product sales (i.e. surge protectors, HDMI cables, screen clean). Ideal candidates desire independence in their workday, self-starters and like to be rewarded for daily efficiency, jobs completed, quality work and safety.

• Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
• Reduced downtime for machines through proactive identification and resolution of technical issues.
• Streamlined processes by implementing efficient workflows and improving technician training programs.
• Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
• Collaborated with cross-functional teams to ensure timely completion of complex projects.
• Developed comprehensive documentation for equipment maintenance procedures, increasing efficiency among technicians.
• Optimized system performance through thorough testing, analysis, and adjustments as needed.
• Assisted in the design and implementation of improved safety protocols, reducing workplace accidents.