FREDRICK SAUNDERS
Lorain,OH
Summary
Accomplished Investigator with a proven track record at Lorain Jobs & Family Services, showcasing exceptional research abilities and ethical standards. Excelled in detailed report writing and interview techniques, significantly enhancing case resolution efficiency. Demonstrates strong multitasking skills and a commitment to safety and customer service, as evidenced by past roles in security and assembly.
Overview
20
20
years of professional experience
Work History
Automotive Sales Consultant
Advanced Auto Parts
04.2023 - Current
- Maintained up-to-date knowledge of inventory, features, and specifications to better serve customers.
- Delivered exceptional customer service, addressing concerns and resolving issues promptly.
- Developed strong relationships with customers for repeat business and referrals.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Answered telephone and email inquiries from potential customers.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Used in-store system to locate inventory and place special orders for customers.
Investigator
Lorain Jobs & Family Services
07.2016 - Current
- Documented findings and prepared detailed reports
- Conducted thorough face-to-face interviews with employers, families, neighbors, friends, and suspects, and documented investigative findings
- Collected, analyzed and interpreted information, documentation, and physical evidence associated with investigations
- Collected information pertaining to criminal proceedings and performed investigations to resolve cases
Assembly Worker
First Choice SK Finishing
03.2010 - 07.2013
- Followed detailed assembly instructions, processes, and procedures
- Completed assigned tasks quickly to decrease production time
- Assembled components with minimal supervision, exceeding expected project milestones
- Exhibited strong multitasking abilities, successfully managing multiple assembly tasks simultaneously while maintaining focus on quality and productivity
Security Officer
Security Associates LLC
04.2005 - 12.2010
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures
- Checked and verified photo identification prior to granting facility access
- Reported suspicious activities and persons to law enforcement
Education
Associate of Applied Science - Pharmacy Technology
Remington West Campus
Cleveland, OH09.2012
Skills
- Detailed report writing
- Research abilities
- Data review
- Interview techniques
- Ethical and honest
- Resilience Under Pressure
- Automotive Industry Knowledge
- Follow-up Techniques
- Adaptability to Change
- Customer Service
Timeline
Automotive Sales Consultant
Advanced Auto Parts
04.2023 - Current
Investigator
Lorain Jobs & Family Services
07.2016 - Current
Assembly Worker
First Choice SK Finishing
03.2010 - 07.2013
Security Officer
Security Associates LLC
04.2005 - 12.2010
Associate of Applied Science - Pharmacy Technology
Remington West Campus
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