Fredricot Altidor
Haverhill,MA
Summary
Talented Chef with 5 years of experience preparing memorable dishes. Specializing in menus known for attracting and retaining customers. Provides culinary management skills to fast-paced kitchens. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
As a soon-to-graduate IT support specialist equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
A hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT support specialist and Pc hardware specialist position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
IT Support Specialist
OFATMA
01.2014 - 07.2016
- Delivered onsite technical support for some employees.
- Answered questions and provided information to employees about new software or hardware.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Created user accounts
Line Cook
Liberty bell
11.2016 - 04.2017
- Operated fryers and grills according to instructions to maintain safety and food quality
- Prepared dishes in fast-faced environment working with teammates to maintain high customer satisfaction rate
- Cooked multiple orders simultaneously during busy periods
Line Cook
Alamo Roast Beef and Seafood
04.2017 - 01.2021
- Operated fryers and grills according to instructions to maintain safety and food quality
- Developed process to accurately track food costs more efficiently, saving in food waste
- Supervised cooks and kitchen staff, providing direction in preparing specialty items and ethnic cuisine
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations
Line Cook
Jay's Pizza
02.2018 - 12.2018
- Operated fryers and grills according to instructions to maintain safety and food quality
- Developed process to accurately track food costs more efficiently, saving in food waste
- Supervised cooks and kitchen staff, providing direction in preparing specialty items and ethnic cuisine
- Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations
Chef
DNATA CATERING
09.2019 - 11.2021
- Developed innovative recipes to suit complicated dietary requirements for customers
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Worked closely with other chefs and cooks
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Security Officer
Allied Universal Security Services
09.2020 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
Manager in Training
Health Care Service Group
12.2021 - Current
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Gained knowledge of company policies, protocols and processes.
- Assisted with onboarding of new employees by providing training and development resources.
- Used company reports to analyze sales, gross profit and inventory activities.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
Graduate Certificate - IT Network Security
Bunker Hill Community College
Charlestown, MA12-2024
High School -
Morning Star Christian Academy
01.2014
Skills
- Food and beverage
- Meal preparation
- Waste control
- Cleaning and sanitizing methods
- Banquets and catering
- Grilling and deep frying skills
- Budgeting and cost control
- Dish preparation
- Food preparation techniques
- Information security
- Troubleshooting
- System upgrades
- Troubleshooting and Diagnostics
- Software installation
- Technical troubleshooting
- LAN/WAN
- Technical support
- Hardware upgrades
- User support
- Issue troubleshooting
- Product troubleshooting
- Microsoft outlook
- Desktop support
- Remote support
- Hardware troubleshooting
- Videoconferencing
- IT troubleshooting
- Staff training
- Multitasking
- Computer skills
- MS office
- Shift scheduling
- Hiring and training
- Cost control
- Budget management
Languages
English
Native or Bilingual
French
Native or Bilingual
creole
Native or Bilingual
Timeline
Manager in Training
Health Care Service Group
12.2021 - Current
Security Officer
Allied Universal Security Services
09.2020 - 12.2021
Chef
DNATA CATERING
09.2019 - 11.2021
Line Cook
Jay's Pizza
02.2018 - 12.2018
Line Cook
Alamo Roast Beef and Seafood
04.2017 - 01.2021
Line Cook
Liberty bell
11.2016 - 04.2017
IT Support Specialist
OFATMA
01.2014 - 07.2016
High School -
Morning Star Christian Academy
Graduate Certificate - IT Network Security
Bunker Hill Community College
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