Certified Diamontologist
Australiangold
- Strengthened relationships with vendors and suppliers, negotiating competitive pricing for high-quality diamonds.
- Maintained a clean and inviting store atmosphere that was conducive to a positive shopping experience for customers.
- Collaborated with store management to develop targeted marketing strategies for increased foot traffic and customer engagement.
- Streamlined inventory management with meticulous record-keeping and regular audits, ensuring accurate stock levels at all times.
- Implemented loss prevention strategies by adhering to strict security protocols when handling valuable merchandise.
- Assisted clients in finding the perfect diamond by conducting personalized consultations and understanding their needs.
- Mentored new employees on company policies and procedures while sharing best practices for achieving success as a Certified Diamontologist.
- Leveraged strong relationships with returning clients by offering exclusive promotions and incentives, leading to repeat business and referrals.
- Offered personalized design consultation services for custom diamond jewelry pieces, creating unique experiences for clients seeking one-of-a-kind items.
- Fostered a positive work environment by collaborating effectively with team members, contributing to overall store success as a Certified Diamontologist.
- Conducted thorough appraisals of diamonds using industry-standard equipment to determine accurate market value.
- Provided exceptional after-sales support by offering complimentary cleaning, resizing, and repair services for diamond jewelry purchases.
- Worked closely with store management to identify areas for improvement and implement changes that resulted in increased efficiency and profitability.
- Enhanced customer satisfaction by providing expert advice on diamond quality and selection.
- Participated in ongoing professional development courses to stay current on industry innovations and advancements in gemology techniques.
- Increased sales revenue through effective upselling and cross-selling of diamond products.
- Organized special events and trunk shows to showcase exclusive diamond collections, driving increased sales opportunities.
- Educated sales staff on inventory and sales techniques and supported associates in promoting products to customers.
- Observed, assessed and documented clarity, color and other key features of diamonds and precious stones.
